Field Based Robot Support Technician (m/w/d)

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Cég neve

WISAG Job & Karriere GmbH & Co. KG
Munkavégzés helye

Németország

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Német középfok
- 1-3 év tapasztalat
- Középiskola

Teljes munkaidő Általános munkarend

Német középfok 1-3 év tapasztalat Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Technical Support: Provide hands-on technical support for LionsBot autonomous cleaning robots deployed in various commercial settings across Germany, including but not limited to Commissioning of robots on site with the creation of maps, establishment of cleaning zones as well as the functional calibrating and testing of the robots
Preventive Maintenance: Perform routine inspections and preventive maintenance on robots to ensure they are in excellent working condition
On-Site Troubleshooting: Respond promptly to client inquiries and issues, diagnose problems, and implement solutions on-site
Software Updates: Assist in updating robot software and ensuring all features are up to date
Client Training: Conduct training sessions for clients and end-users to maximize the effective use of the cleaning robots
Documentation: Maintain detailed records of maintenance activities, repairs, and client interactions
Collaboration: Work closely with the LionsBot technical support team and engineers to resolve complex technical issues
Reporting: Provide regular reports on robot performance and maintenance activities to the LionsBot headquarters

Requirements

Technical Background: Recognized electrical, electronic or mechanical fields of study
Experience: Prior experience in a technical support or field service role, especially with autonomous robotics, is highly desirable
Problem-Solving Skills: Strong analytical and problem-solving abilities to diagnose and resolve technical issues
Communication: Excellent communication skills to interact with clients and provide clear instructions
Adaptability: Willingness to travel frequently within Germany and work flexible hours as required
Team Player: Ability to work collaboratively with cross-functional teams and adapt to a dynamic work environment
Driver's License: A valid driver's license Class B is required for travel to client locations
Fluent English and German languages are mandatory for the role, other languages desirable

What we offer

Be part of an innovative and dynamic robotics company at the forefront of industry advancements
Collaborate with a dedicated team of professionals passionate about technology and its applications in commercial cleaning
Competitive compensation package, company car also for private usage and opportunities for career growth within a rapidly expanding company

Company info

Willkommen bei der WISAG

… einem der führenden Dienstleistungsunternehmen in Deutschland für die Bereiche: Aviation, Facility und Industrie. Mehr als 60.000 Mitarbeiterinnen und Mitarbeiter sind Tag für Tag bei uns im Einsatz. Unsere Spezialisten der WISAG Job & Karriere vermitteln Fachkräfte zur Festanstellung in alle Gesellschaften der WISAG – genau dorthin, wo Sie uns mit Ihren Fähigkeiten am besten verstärken können: Wir suchen neue Kolleginnen und Kollegen – bewerben Sie sich jetzt! Mehr über die WISAG erfahren Sie auf unserer Webseite.

For the WISAG Business partner we are searching for Field Based Robot Support Technician (m/w/d)