Director Order-to-Cash (Service Tower Lead) (KH_104362)

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Cég neve

Karrier Hungária Kft.
Munkavégzés helye

Budapest

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Angol felsőfok
- >10 év tapasztalat
- Főiskola

Állás elmentve

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Main responsibilities, tasks:

Lead global end-to-end Order-to-Cash (OTC) service delivery
Own global OTC process design, standards, documentation, and governance
Ensure high-quality, compliant, and timely OTC operations worldwide
Drive value creation through automation, digitization, and data-driven insights
Manage service performance across KPIs, SLAs, and delivery centers
Act as the senior escalation point for OTC service delivery issues
Partner with Sales, Finance, Supply Chain, IT, and Transformation teams
Drive OTC systems enablement, data integrity, and the digital roadmap
Lead continuous improvement and change initiatives
Ensure alignment with internal controls, SOX, and audit requirements
Lead, develop, and scale a global OTC organization and talent pipeline

Required skills:

Bachelor’s or Master’s degree in Finance, Business, Accounting, or related field
10+ years of leadership experience in finance operations or shared services with strong OTC focus
Strong knowledge of supply chain processes, including order management, fulfillment, logistics, and customer delivery
Proven experience operating in global, matrixed environments
Deep OTC expertise (billing, credit, collections, cash application) supported by supply integration
Demonstrated success in transformation, digitization, and continuous improvement initiatives
Strong business acumen with a macro-level perspective on value creation
ERP experience and strong digital mindset
Fluent English knowledge
Entrepreneurial, decisive leader with strong business acumen and bias for action

What our partner can offer:

Company info:

As Director Order-to-Cash, you will lead the global end-to-end Order-to-Cash service delivery within the organization. As the Global Business Process Owner, you will drive value creation, process excellence, and digital transformation across all delivery centers, integrating OTC activities across commercial, supply, and finance functions into a streamlined, customer-centric, and compliant global process.