Dashboard Coordinator

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Cég neve

Ford Közép- és Kelet-Európai Értékesítő Kft.
Munkavégzés helye

Szentendre
Egyéb juttatások
- Cafeteria
Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
Elvárások
- Angol felsőfok
- Nem kell tapasztalat
- Főiskola

Cafeteria

Teljes munkaidő Home office Alkalmazotti jogviszony

Angol felsőfok Nem kell tapasztalat Főiskola

Állás elmentve

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At Ford Motor Company, we believe freedom of movement drives human progress. And as you start your career journey, we also believe in providing you with the freedom to define and realize your dreams. With all our incredible plans for the future, there’s no better place to jump start an amazing career than Ford.

Ford Central and Eastern European Sales LLC is looking for a

Dashboard Coordinator

to join our Marketing & Sales in our Szentendre office.

What will be your roles and responsibilities in the team?

Model e certification process and excel reporting
- Align operational details of KPI (Key Performance Indicator) measurement with business owners
- Support excel reporting setup
- Develop and maintain desk procedures
- Identify possible interfaces
Model e compliance process and scorecard
- Align operational details of KPI measurement with business owners
- Support the scorecard setup process and governance
- Develop and maintain desk procedures
- Seek automation opportunities
VDM reporting
- Support Business owner request to harmonize and optimize workflows among Dashboards and back-end database operated by National Sales Company Operating System Team (NSC Op. Sys.)
- Set up HERMES (Input user interface platform) templates in connection with Variable Dealer Margin (VDM) reporting
- Identify touch-points between Model e compliance implementation to target leaner process execution
DID database management
- Familiarize with Dealer Information Database (DID) database functionality, maintain special attention to activity-based features
- Support Business owner requests to change business logic in DID structure
Dealer attestation process
- Collect and store Field Service Actions (FSA) which were nominated to SALES HOLD actions
- Set up the attestation process
- Run standard reporting
- Consider future development and hosting solutions for this process
Dealer Communication Center (DCC – Digital Case Management)
- Understand market/user’s needs and collect development ideas
- Work together with the process reengineering team to identify a new application for this tool and find a new hosting solution
- Run standard reporting and send to markets about DCC KPIs.
- Revisit training materials and provide training upon market requests
Dealer Quality (Standard Audits & Mystery Shopping)
- Support Business owner request to harmonize and optimize workflows among Dashboards and back-end database operated by NSC Op. Sys.

Are we looking for you? Yes, if….

You have IT skills: Excel, Alteryx (preferred)
You are able to work independently
You have project management experience (preferred)
You are a good problem solver and have a "can do" attitude
You have analytical skills and high attention to details
You have strong communication skills
You speak English fluently (written and spoken)
You have university / college degree
Good understanding of Sales and Aftersales operation and related KPIs, systems (preferred)

What you’ll love about us:

Being part of a fully supportive, collaborative, and dynamic team
Hybrid working model supporting your work-life balance
Continuous challenges & great opportunities contributing to your professional development and next career step at one of the largest automaker company in the world
Cafeteria – Benefits package
As you will join a car sales company you can use your discount for new and used car purchase and you can have the chance to try even the most recent models during test driving days

Location: Szentendre

Getting curious about this opportunity? We would love to tell you more. Stay connected with us and apply.