Customer service specialist

• Technical Support: Responding to requests for quotation (RFQs) in close cooperation with the Pre-sales team; recording and modifying new specifications.
• Feasibility Control: Assessing customer requirements against the company’s technological capabilities and production schedule.
• Process Management: Continuous monitoring of order fulfillment and delivery scheduling.
• Administration & Quality: Managing commercial documentation in compliance with ISO standards and handling complaints in collaboration with the Quality Assurance department.
• Inventory & Deadline Monitoring: Controlling customer-specific finished goods inventory, ensuring deadlines are met, and quickly resolving any bottlenecks.
• Analysis & Reporting: Collecting and analyzing logistical data, preparing reports, and developing measures to improve efficiency.
• Customer Satisfaction: Proactively monitoring customer feedback, preventing issues, and ensuring a high-level customer experience.

• Educational Background: Higher education degree in a relevant field (Technical, Economics, or Commerce) and relevant professional experience.
• Language Proficiency: Active, communicative proficiency in English or German.
• Digital Literacy: Proficient use of office software and digital tools.
• Market & Technical Mindset: Ability to quickly master the product range, manufacturing processes, and the market environment.
• Data Management Skills: Experience in database queries and data analysis.

• Salary ranges aligned with professional experience
• 13th Month Salary
• Cafeteria
• Attendance Bonus
• Christmas Bonus
• Health Insurance
• Voluntary Pension Fund Contributions
• Commuting Allowance / Travel Support
• Supportive Team: Community and family-oriented events

We also support your professional development and provide a safe working environment!

We create innovative aluminium solutions together!

Hydro Extrusion Hungary Kft. in Székesfehérvár is one of Europe’s most modern aluminium profile manufacturing plants, equipped with 7 extrusion presses, advanced surface treatment facilities, and nearly 300 machining units to serve the needs of the premium automotive industry.

In 2024, we expanded with a new aluminium recycling plant, producing tailor-made alloys from scrap aluminium – further strengthening our sustainability efforts.
We are part of the world-leading Hydro Group, which operates in 42 countries with 32,000 employees, all working to make aluminium the metal of the future.

Hydro is heading in an exciting new direction. Guided by our core values – care, courage, and collaboration – we strive to create a performance-driven, sustainable, and inclusive work environment. We welcome applications from all qualified candidates!