Customer Service Representative – German Speaking

Jelentkezem

Cég neve

VELUX Magyarország Kft.
Munkavégzés helye

Hibrid • 9400 Sopron, Kőszegi út 5.

Nézze meg a jelentkezők átlag bérigényét!

Ft/hó Megnézem

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Kisgyermekeseknek
- Általános munkarend
Elvárások
- Angol középfok és
- Német felsőfok
- 1-3 év tapasztalat
- Középiskola

Teljes munkaidő Alkalmazotti jogviszony Kisgyermekeseknek Általános munkarend

Angol középfok és Német felsőfok 1-3 év tapasztalat Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

You'll support our customers in Germany and Austria, helping them before and after purchase – by phone, email, and chat. You’ll handle sales inquiries, solve issues related to delivery, installation, or returns, and proactively support our installer partners to strengthen relationships and boost sales.
Your main responsibilities:

Respond to customer queries and sales leads via phone, email & chat
Follow up on leads to convert them into successful sales
Support installer partners with account management
Handle order processing and issues on marketplaces (like Amazon & eBay)
Collaborate with logistics and internal teams to keep service levels high
Contribute to customer service tools and improvement projects

Requirements

Fluent German and good English
Comfortable with MS Office (especially Excel)
Strong communication and customer focus
Proactive, organized, and detail-oriented
Experience in sales, customer support, or order management is a plus
Familiarity with DIY/home improvement is a bonus

What we offer

Permanent contract with competitive salary + performance bonuses
Hybrid working (2 days home office/week)
Brand new office in Sopron
Friendly, international team & great team spirit
Full training and ongoing development
Occasional travel to Budapest or abroad

Company info

VELUX is part of the Danish VKR Group and has been bringing light and fresh air into homes for over 80 years. We’re active in over 40 countries and employ more than 10,000 people worldwide. In Hungary, we have two factories and offices in Budapest and Sopron. We’re proud of our roots, our people, and our mission:
“We are daylight engineers – together we bring light to life.”
At VELUX, we bring light to life – and we’re looking for people who want to grow with us.
We're a global leader in roof windows and skylights, and we’ve recently launched our Online Sales Organization to better serve our customers across webshops and marketplaces. Now, we’re looking for a German-speaking Customer Service Representative to join our friendly and growing team!