Állás részletei
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Cég neve
MEEST INTERNATIONAL sp. z o.o.
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Munkavégzés helye
Hibrid • 1011 Budapest, Fő utca 14. -
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Desktop PC
- Mobiltelefon
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Elvárások
- Angol középfok és
- Magyar anyanyelvi szint
- 1-3 év tapasztalat
- Felsőoktatási szakképzés
Kis türelmet...
Állás elmentve
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Állás leírása
Feladatok
- Respond to inquiries from business clients regarding ongoing cooperation.
- Prepare and deliver performance reports for clients based on current operational data.
- Handle intervention cases related to shipments in cooperation with international Meest offices.
- Coordinate and manage complaints from business clients, ensuring clear communication and escalation when necessary.
- Forward detailed complaint and service feedback information to the Customer Service Department at HQ.
- Maintain positive relationships with key clients through professional, timely, and empathetic communication.
- Continuously improving client experience by identifying service improvement opportunities and proposing internal optimizations.
Elvárások
- Experience in customer service, preferably in logistics, shipping, or e-commerce sectors.
- Strong communication skills and ability to manage relationships with business clients.
- Familiarity with CRM systems and basic reporting tools (e.g., Excel, BI dashboards).
- Ability to manage and prioritize multiple tasks in a dynamic work environment.
- Proficiency in the local language and working knowledge of English.
Előnyt jelent
Experience in customer service, preferably in logistics, shipping, or e-commerce sectors.
Familiarity with CRM systems and basic reporting tools (e.g., Excel, BI dashboards)
Familiarity with CRM systems and basic reporting tools (e.g., Excel, BI dashboards)
Amit kínálunk
- Employment contract or B2B cooperation.
- Stationary or hybrid work model, depending on local office policy.
- Participation in internal training programs and knowledge-sharing initiatives.
- Attractive salary with performance-related bonus system.
- Opportunity to shape new markets from the ground up
- Cooperation with a fast-growing international logistics company
Céginformáció
MEEST INTERNATIONAL is a team of professionals who create advanced cross-border solutions and delivery automation tools for foreign e-commerce platforms. Meest International works with partners and clients in more than 70 countries all over the world. We are proud of our long-term cooperation with such well-known brands as iHERB, ANSWEAR, NOTINO, and LPP, which owns the brands: RESERVED, HOUSE, SINSAY and many other well-known companies.
We are now consolidating our local presence in Hungary. Under the leadership of the Country Manager we are assembling a dynamic team that will anchor our next phase of growth in the region.
We’re looking for a proactive and goal-oriented Customer Service Agent employed in the national branch of Meest who will be responsible for day-to-day support of business clients. The role requires strong communication and problem-solving skills, the ability to manage multiple priorities, and effective collaboration with both local and international teams to deliver high-quality client service
We are now consolidating our local presence in Hungary. Under the leadership of the Country Manager we are assembling a dynamic team that will anchor our next phase of growth in the region.
We’re looking for a proactive and goal-oriented Customer Service Agent employed in the national branch of Meest who will be responsible for day-to-day support of business clients. The role requires strong communication and problem-solving skills, the ability to manage multiple priorities, and effective collaboration with both local and international teams to deliver high-quality client service
Jelentkezés módja
If you believe this opportunity aligns perfectly with your skills and aspirations, we would be delighted to hear from you!
Please send your CV and let’s start the conversation about how you can become an integral part of our dynamic team.
Please send your CV and let’s start the conversation about how you can become an integral part of our dynamic team.
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