Customer Quality Specialist m/f/d

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Nipro PharmaPackaging Germany GmbH
Munkavégzés helye

Hibrid • Münnerstadt

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol középfok és
- Német középfok
- 1-3 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Your Responsibilities – with a strong focus on customer partnership and continuous improvement
In this role, you take ownership of customer‑related quality management topics and actively shape a modern, process‑oriented Quality Management System in a highly regulated environment.

Ensure, develop and continuously improve the Quality Management System in compliance with ISO 9001, ISO 15378 and ideally ISO 13485
Define, implement and monitor quality objectives and KPIs to drive sustainable improvement of products and processes
Act as a trusted quality interface for selected customers, representing the company professionally in customer meetings and audits
Manage customer feedback and quality issues with a strong focus on root cause analysis, transparent communication and effective CAPA implementation
Prepare clear, structured quality reports and analyze quality data to improve products, processes and long‑term customer relationships
Independently prepare, negotiate and maintain Quality Assurance Agreements (QAAs) in close collaboration with customers
Contribute to regulatory and quality‑related projects in the medical device environment, e.g. in the context of importer or distributor activities

What We Offer – your perspective with us

A responsible and varied role with real influence on the design and development of quality management processes
Close cooperation with management and cross‑functional teams, supported by short decision‑making paths
A challenging, highly regulated environment with a strong focus on customer satisfaction and quality excellence
A collegial, open working culture with teamwork, profession al exchange and opportunities for personal development

Requirements

Your Profile

Completed technical or scientific education or a comparable qualification
At least 3 years of experience in Quality Assurance or Quality Management, preferably in a regulated industry
Very good knowledge of ISO 13485 and ISO 9001; experience with ISO 15378 is a strong advantage
Hands‑on experience with common quality methods and tools (e.g. 8D, FMEA, Ishikawa)
Confident handling of quality documentation, audits and regulatory requirements
Very good German and English skills, written and spoken
A structured, self‑reliant and solution‑oriented working style with strong communication skills and customer focus

Severely disabled applicants and those with equivalent status will be given preferential consideration in case of equal qualification.

What we offer

A permanent, secure position with 30 days of annual leave
37.5- hour work week with flexible working hours (flexitime model)
Option to work from home after the onboarding phase
Christmas bonus, vacation bonus and additional collective one-off payments
Company pension scheme
Opportunity to lease a company bike (JobRad) via salary conversion
Free on-site parking
Complimentary drinking water
Access to corporate benefits (attractive employee discounts)

Company info

Imagine going to work every day knowing that you are improving the quality of life for many people by manufacturing high-quality medical products. You have the opportunity to become part of this mission.

Nipro PharmaPackaging Germany GmbH, based in Münnerstadt, is part of Nipro Corporation Japan, a globally leading healthcare company. At our Münnerstadt site, we operate two plants with around 490 employees, producing high-quality glass syringes and glass vials for the pharmaceutical industry. We combine a long company history with state-of-the-art manufacturing technologies.

We are currently looking for a

Customer Quality Specialist m/f/d