Customer Quality Group Leader

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ZF Hungária Kft.
Munkavégzés helye

3300 Eger
Egyéb juttatások
- Étkezési jegy
- Cafeteria
- Szakmai tréningek
- Munkába járás támogatás
- Beiskolázási támogatás
Munka típusa
- Teljes munkaidő
- Alkalmazotti jogviszony
- Rugalmas munkaidő
Elvárások
- Angol felsőfok
- 5-10 év tapasztalat
- Főiskola

Étkezési jegy Cafeteria Szakmai tréningek Munkába járás támogatás Beiskolázási támogatás

Teljes munkaidő Alkalmazotti jogviszony Rugalmas munkaidő

Angol felsőfok 5-10 év tapasztalat Főiskola

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ZF Hungária Kft.

Customer Quality Group Leader

What's Next? Join ZF!
ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.
ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Task:

Complaint management
- Analyze customer factory (0km) and field failures, determine root causes
- Initiate and follow up on quality assurance/improvement actions with responsible departments
- Prepare required reports and documentation (external and internal)
Customer Interface
- Participate in customer as well as escalation meetings, lead Q meeting (Field, Q-risk)
- Supporting customers during ZF visits
PPAP
- Supervision of the initial sample inspection for the finished product
Decision in case of 0km & Warranty invoices
Change Management
- Process change requests incl. process changes for submission to customer with subsequent approval decision
Leadership
- 2-3 white collars & 4 blue collars (Product Audit technician)

Expectation:

BSC degree in engineering, quality or related field
At least 5 years of experience in similar position in automotive or similar industry
Fluent in English
Good problem-solving skills
Willing and flexible to accept new challenges
German language knowledge is an advantage

What we offer:

Stable company background and long-term working possibility
Full of challenges and high-level professional activities at an international company
Participation in international projects and commission to foreign countries
Career opportunities, continuous training program and language courses
Competitive salary and performance-related bonus
Cafeteria with optional elements
School start support