Customer Quality Engineer - PD

thyssenkrupp Dynamic Components is one of the world's automotive industry leading partners for development and manufacturing of highly complex, state-of-the-art drivetrain technologies for both combustion engines and electric motors. Worldwide, 10 locations with 3,800 employees produce over 25 million drivetrain components per year. The product portfolio includes camshafts and cylinder head cover modules for the valve train as well as rotor shafts for battery electric vehicles. Our electrical A/C compressor, designed for the natural refrigerant CO2, sets new standards in efficient and sustainable thermal management. With precision and passion, we are enabling our customers in the automotive industry to achieve their emission and sustainability targets for more than 30 years.

Feladatok

• Handling of Customer complaints
• Technical support and contact management to the Customers
• Initiating improvement actions with cross functional teams
• Preparing and presenting 8D reports to Customers
• Initiating and monitoring of sorting actions in case of Customer issues
• Follow up of the costs due to Customer issues
• Active participation in customer visits
• Maintain of P-FMEA in serial production
• Technical support in production
• Reporting Quality issues and initiation of improvement actions

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We appreciate diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity.

• Min. 3 years experience in similar field
• MSc/BSc in Industrial or Mechanical engineering
• Fluent in English language
• Knowledge of automotive quality standards
• Knowledge of problem-solving tools (8D report, Ishikawa, 5Whys)
• Strong technical drawing skills
• Substantive, precise work