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Maileon Digital Kft.
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Munkavégzés helye
Távmunka / Remote -
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Állás leírása
Responsibilities
Customer support and service
Accelerating the development of email marketing among customers
Coordinating and implementing customer and partner onboarding
Quality assurance
Preparing campaign results and creating evaluations, proactively deriving measures
Regular communication with partners, sub-teams, departments, and customers
Supporting the Customer Care Team in its day-to-day business
Acting as a general contact person for all questions relating to the Maileon solution and email marketing
Accelerating the development of email marketing among customers
Coordinating and implementing customer and partner onboarding
Quality assurance
Preparing campaign results and creating evaluations, proactively deriving measures
Regular communication with partners, sub-teams, departments, and customers
Supporting the Customer Care Team in its day-to-day business
Acting as a general contact person for all questions relating to the Maileon solution and email marketing
Requirements
Degree in IT, marketing or comparable qualification
Experience as a customer success manager, ideally at a SaaS company
Enjoy talking on the phone while simultaneously entering data on the PC
Enjoy communicating – both with colleagues and with customers & partners
Very good written and spoken English skills (optional German)
Experience in using email marketing tools, e.g., Maileon or other tools (can be trained internally)
Experience with BPMs, AI and other tools around Online Marketing
Experience as a customer success manager, ideally at a SaaS company
Enjoy talking on the phone while simultaneously entering data on the PC
Enjoy communicating – both with colleagues and with customers & partners
Very good written and spoken English skills (optional German)
Experience in using email marketing tools, e.g., Maileon or other tools (can be trained internally)
Experience with BPMs, AI and other tools around Online Marketing
What we offer
Competitive base salary with performance-based bonuses
Hybrid working model: 2 days/week in Budapest office, 3 days/week remote (3-5 office days during trial period)
Opportunity to represent an industry-leading digital marketing solution
Supportive, people-centric company culture committed to growth and learning
Continuous training and access to the latest sales tools and methodologies
Position available for immediate hiring
Inclusive position suitable for individuals with disabilities
Hybrid working model: 2 days/week in Budapest office, 3 days/week remote (3-5 office days during trial period)
Opportunity to represent an industry-leading digital marketing solution
Supportive, people-centric company culture committed to growth and learning
Continuous training and access to the latest sales tools and methodologies
Position available for immediate hiring
Inclusive position suitable for individuals with disabilities
Company info
Maileon Digital Kft in Budapest is a people-focused team that provides smart email marketing services and real relationships. As a leading provider of professional email marketing and marketing automation solutions, we help marketers achieve their goals by offering scalable tools, excellent customer support, and innovative features. Join our dynamic team and work in a collaborative environment where creativity and customer success come first!
Maileon Digital Kft is a subsidiary of XQueue GmbH Germany and part of the Maileon Group.
How to apply
You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.
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