Croatian Speaking Customer Service Specialist

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Epta International Kft.
Munkavégzés helye

1134 Budapest, Dózsa György út 146.

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Egyéb juttatások
- Cafeteria
- Munkába járás támogatás
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Beosztás szerinti munkarend
Biztosított eszközök
- Laptop
- Windows
Elvárások
- Angol középfok és
- Horvát anyanyelvi szint
- Pályakezdő/friss diplomás
- Középiskola

Állás elmentve

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A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

Provide top-quality support to our Italian-speaking customers via phone and email
Manage service requests, schedule maintenance visits, and coordinate technician activities
Log and track cases accurately in our internal systems
Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
Collaborate across shifts to keep everything running seamlessly

Requirements

Near-native skills in Croatian, with at least intermediate English
Strong communication and problem-solving skills
Organized, detail-oriented, and proactive — even in busy moments
Comfortable working in a dynamic, multinational environment
Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
be located in Hungary or willing to relocate
Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most

What we offer

Why Join Epta International BSC?

At our Budapest office, you’ll join a diverse, supportive, and growing team with real opportunities for development. We offer:
A clear path for career progression and internal mobility
Comprehensive onboarding and training
Daily use of your language skills in a meaningful role
A welcoming, stable workplace where your contributions make a difference

Workplace extras

Canteen
Cafe
Corporate events
Bicycle storage
Free coffee, soft drinks

Company info

Epta International is a global leader in commercial refrigeration, offering sustainable and innovative solutions for the retail, food & beverage, and hospitality industries. We design, manufacture, and service a wide range of refrigeration systems and technologies that help our customers operate more efficiently and responsibly. With a strong presence across Europe and beyond, our Budapest office plays a vital role in supporting key business operations for EMEA markets.

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