Credit Control Analyst- Polish Speaking

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry.  We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.  

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Join our Budapest Team and advance your career as an

Credit Control Analyst- Polish Speaking

In charge of collections activity for the relevant portfolio supported by the team to ensure trade  debtor balances are tightly controlled and compliant to the Downstream Credit Policy. This includes regular contact with internal / external collaborators in order to reach yearly goals / targets.

• Effective cash collection and monitoring of customers’ accounts consistent with BP’s credit standard & policies and preparing collection reports

• Dealing with customers’ accounts and keeping these fully reconciled (including relationship with AR Team)

• Adhere to the Team’s regular Key Performance Indicators (such as working conditions and performance)

• Supervise credit and fraud violations and inform / involve all relevant partners within their DOA

• Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path

• Maintain and develop working relationship with Cross functions (incl: Sales, Customer Service team, Credit team, etc.)

• Use all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)

• Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant

• Compliance with all relevant Credit Management related and QMS/EMS policies

• Fluency in English AND Polish

• College or High School degree in Economics or equivalent experience

• Previous credit control / cash collection or customer service experience (1+ years) is an advantage

• Ability to deal with complex situations while maintaining the right balance of customer and business focus

• Ability to produce consistently high quality information within tight deadlines

• Different bonus opportunities based on performance, wide range of cafeteria elements

• Life & health insurance, medical care package

• Flexible working schedule: home office up to 2 days / week, based on team agreement

• Opportunity to build up long term career path and develop your skills with wide range of learning options

• Family friendly workplace e.g.: Extended parental leave, Mother-baby room

• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

• Possibility to join our social communities and networks

• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!