Állás részletei
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Cég neve
FedEx Logistics Hungary Kft.
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Munkavégzés helye
Hibrid • 1097 Budapest, Könyves Kálmán körút 34. -
Egyéb juttatások
- Cafeteria
- Munkába járás támogatás
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Monitor (2 db)
- Windows
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Elvárások
- Angol felsőfok
- 1-3 év tapasztalat
- Középiskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
Aim of the position:
The Collection Specialist is responsible for managing the performance of the assigned customer account group and mitigating related financial risks. This includes ensuring that payments for customer invoices are received on time and in the correct amount, investigating discrepancies, and resolving any payment issues.
This role requires working afternoon shifts Mon-Fri from: 2:30 PM to 11:00 PM
Tasks:
The Collection Specialist is responsible for managing the performance of the assigned customer account group and mitigating related financial risks. This includes ensuring that payments for customer invoices are received on time and in the correct amount, investigating discrepancies, and resolving any payment issues.
This role requires working afternoon shifts Mon-Fri from: 2:30 PM to 11:00 PM
Tasks:
- Initiating collection actions via phone and email
- Identifying potential risks affecting incoming payments
- Reviewing customer accounts to identify discrepancies, adjustments, or missed payments, and initiating issue resolution
- Tracking actions and updating customer records to document contact dates, issues, and resolutions, and scheduling follow-ups
- Monitoring credit release screens to ensure shipments are executed in a timely manner and accounts remain within assigned terms and credit limits
- Responding to payment-related customer claims
- Providing statements, invoice copies, and supporting documentation to customers
- Participating in projects
- Collaborating with Sales, Operations, Treasury, Accounts Payable, and Cash Application teams
- Performing any other activities that contribute to the reduction of outstanding customer balances, elimination of aged debt, improvement of customer satisfaction, and enhancement of processes
- Performing all other tasks assigned by the immediate supervisor
Requirements
- High school education
- Knowledge of the main finance procedures
- Fluent English
- 1–2 years of collection/AR experience, preferably in an SSC environment
- Strong customer service skills
Workplace extras
- Parking
Company info
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.
How to apply
If you find the position interesting, please apply by clicking the "Apply" button.
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