Client Service Management, Analyst/Associate

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BlackRock Hungary Kft.
Munkavégzés helye

Hibrid • Budapest

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Angol középfok és
- Német középfok és
- Francia középfok és
- Spanyol középfok és
- Olasz középfok és
- Arab középfok
- 5-10 év tapasztalat
- Főiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Build relationships, foster connectivity & manage expectations with clients
Navigate BLK to develop solutions to service challenges
Drive the agenda on client experience ensuring transparency and execution in client communication
Participate in regulatory, platform, and client related projects
Own client service experience and tackle responsibilities relating to implementation impact on client arrangements
Ensure timely and accurate delivery of client deliverables by working cross functionally
Address new operational requests and provide summary of completion notification
Identify, remediate, and perform root cause analysis of Operating Events impacting client experience; develop long-term process failure mitigation

Requirements

5+ years of experience in financial services field preferred
BA/BS equivalent
Strong grasp of Microsoft Office applications
Ability to multitask many programs at once
Efficiently handle deadlines and work independently for routine client projects
Interest in financial services/investment industry and desire to learn
Self-starter who knows when to raise issues and can work collaboratively
Ability to evaluate process inefficiencies and implement operational improvements
Innovative problem-solving capabilities and ability to think and act quickly and creatively
Good oral and written communication skills in English and another language (French, German, Italian, Spanish, or Arabic preferred)

What we offer

Retirement investment and tools for financial future
Access to education reimbursement
Comprehensive resources to support physical health and emotional well-being
Family support programs
Flexible Time Off (FTO)
Hybrid work model with at least 4 days in office per week and 1 day remote

Company info

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.