Client Service Analyst

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BlackRock Hungary Kft.
Munkavégzés helye

Hibrid • Budapest

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Supporting servicing of key distribution platform relationships
Acting as point of coordination for platform-related queries and issues
Investigating operational issues through structured root cause analysis
Coordinating across multiple internal stakeholders
Tracking and managing service requests and projects
Contributing to cross-functional projects including onboardings, remediations, and service model enhancements
Working with large and complex datasets to identify trends, risks, and opportunities
Supporting development of scalable solutions through data, automation, and process optimization
Embedding focus on risk management, controls, and governance

Requirements

2-4 years of experience in financial services, operations, or client service
Strong analytical mindset with ability to work with and interpret data
Excel proficiency
Ability to manage multiple tasks and stakeholders in a fast-paced environment
Strong problem-solving skills with attention to detail
Clear and confident communication skills
Team player with proactive, ownership mindset and willingness to learn

Nice-to-have

Exposure to Power BI or similar tools

What we offer

Retirement investment and tools for financial future building
Access to education reimbursement
Comprehensive resources for physical health and emotional well-being
Family support programs
Flexible Time Off (FTO)
Hybrid work model with at least 4 days in office per week and 1 day remote

Company info

BlackRock is a global investment manager and fiduciary to clients, with a purpose to help everyone experience financial well-being. Since 1999, BlackRock has been a leading provider of financial technology, delivering solutions clients need for their most important goals. The company supports clients in saving for retirement, paying for education, buying homes, starting businesses, and strengthening the global economy through investments that finance infrastructure projects and innovations.