Ci2C Senior Collection Analyst (Spanish Speaking)

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CHINOIN ZRT. / SANOFI SBS
Munkavégzés helye

Budapest
Egyéb juttatások
- Cafeteria
- Szakmai tréningek
- Egészségbiztosítás
- Élet- és balesetbiztosítás
Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
Elvárások
- Angol felsőfok és
- Spanyol felsőfok
- 1-3 év tapasztalat
- Főiskola

Cafeteria Szakmai tréningek Egészségbiztosítás Élet- és balesetbiztosítás

Teljes munkaidő Home office Alkalmazotti jogviszony

Angol felsőfok és Spanyol felsőfok 1-3 év tapasztalat Főiskola

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Ci2C Senior Collection Analyst (Spanish Speaking)

Location: Budapest – Sanofi Business Operations, Váci Greens
Remote working: 60% home 40 % office
Job type: Permanent, full-time

About the job

The SBO Budapest Center has been growing since its beginning, as a centre of knowledge and competence that offers business solutions globally to our partners in Europe and North America. Our experts mainly work in the areas of business support and human resources, and with the ever-growing scope of the Budapest Center, we started expanding our horizons in different fields of business and market solutions and process optimization. Innovation is one of our core values, driven by us with expertise and ideas, that is why we seek new talents in our new departments.

With respect to Customer Invoicing to Cash (CI2C) the Business Services centre covers the following areas:

Credit Risk and Credit Data Management
Collections and Customer Contact Management
Cash Application and Receivables Management
AR related Month-end Closing, Reporting and Non-trade Invoice Management

Here in Sanofi CI2C we treat our employees exactly as we want them to treat our best customers.

We believe the culture is important to our business as when the culture is strong, we can trust everyone to do the right thing.

Let’s be convinced that Ci2C is a great unit to understand the difference between a good team and a great team.

Main responsibilities:

Operation

Deliver collections management services to SBS
Review AR ageing reports
Perform collection & dunning
Determine appropriate escalations & follow-up actions as per defined process
Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
Contribute to business and customer collection strategy reviews
Execute in compliance with Sanofi policies and guidelines
Complete all activities as per the global Core Model and operational KPIs
Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user
Pro-actively anticipate operational issues and coach junior analysts
Build, document and transfer CI2C Core Model process knowledge (Level 6/7) relating to collections management

Continous improvement

Identify process improvement opportunities through elimination of redundant activities
Participate in process automation initiatives and ensure seamless adoption and transition

About you

Background and Experience

Graduate degree in accounting or finance (advantageous)
Good and proven experience in Collections & Receivables Management preferably in an international multicultural environment (essential)
Fluent in Spanish and English (essential)
Knowledge of Portuguese (advantageous)

Functional

Broad understanding of end-to-end customer invoice-to-cash process and activities (essential)
Hands-on knowledge of collections & receivable activities (essential)
Experience in working within a Business Services organization (advantageous)
Good business acumen (advantageous)
Strong problem solving, deductive and analytical skills (advantageous)

Technical

Hands-on experience of SAP FI (essential) and other accounts receivable related IT tools (advantageous)
Knowledge of Microsoft Office and expertise of MS Excel (essential)

Interpersonal

Ability to interact with internal and external clients in a professional manner (essential)
Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset (essential)
Good communication skills (advantageous)
Attentive to customer needs and feedback (advantageous)

When joining our team, you will experience:

An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
An attractive, market-oriented salary and cafeteria benefits
Flexible home office policy, with a possibility to work up to 60% of time from
home / where you can easily schedule your office days
Work from an "Office of the Year 2020" finalist office
Collective life and accident insurance
Yearly medical check-up
An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
Your own career path within Sanofi
Your professional and personal development will be supported purposefully
Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

Pursue Progress. Discover Extraordinary.

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, gender identity or Veteran status.