Cellular Business Operation Manager

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Itron
Munkavégzés helye

Budapest
Egyéb juttatások
- Mobiltelefon
- Cafeteria
- Élet- és balesetbiztosítás
Munka típusa
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol középfok
- 5-10 év tapasztalat
- Főiskola

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Responsibilities

Development and maintenance of a registry of existing commercial agreements with carriers
Development and maintenance of a catalog of available carrier services
Implementation of new services along existing carrier agreements
Implementation of new carrier agreements
Create and maintain cellular services-related commercial models
Provide cellular service-related commercial offers to be incorporated into bid documents
Onboarding of new cellular carriers
Ownership of the process and technical tooling of SIM ordering and provisioning
Ownership of the intra-company SIM delivery logistics
Development and maintenance of the SIM registry
Controlling of the bills initiated by the cellular carriers
Contribution to the reconciliation of costs incurred with carriers and cellular services bills presented to our customers
Contribution to the profitability calculation of cellular services
1st level relationship and technical contact towards carriers

Requirements

BA or MA education preferably on the intersection of technology and business
5+ years of relevant work experience
Broad understanding of cellular communication and cellular data communication technologies
Broad understanding of network technologies (e.g., WAN, LAN, WLAN, VPN) and IoT
Generic knowledge and experience of
M2M Cellular Technologies (2G/3G/4G/5G, LTE-M/CAT M1, NBIoT etc.) and 3GPP standard
Mobile Network Operators (MNOs/Cellular) and Mobile Virtual Network Operators (MVNOs)
Technical setup for APNs (private/public), IP VPNs, M2M portals etc.
SIM technologies and types (plastic vs. eSIM, eUICC etc.) and processes around it (ordering/activation/suspension/termination etc.)
Cellular protocols (e.g. LWM2M etc.) and M2M cellular contracts insights like data volumes/data pooling/roaming etc.
LoRa, Sigfox and other wireless IoT-oriented communication technologies
Strong commercial acumen
Strong capability to exercise business judgement
Strong process and project-oriented thinking
Strong commercial acumen
RFI/RFP contribution experience
Good command of English
Dexterity in utilizing data manipulation tools (Excel, SQL, Power, BI)
Communicative, self‐motivated personality, who can work independently and takes initiative
Ability willingness to work flexibly across multiple time zones

Nice-to-have

Experience gained working for a cellular data carrier
Experience in offer creation and interaction with sales teams
Process design experience
Project management experience

What we offer

Opportunity to create a more resourceful world by working on the 21st century's biggest challenges: water, energy, and gas
Career: a recently established R&D center in a modern office in downtown
Budapest provides growth potential in a multinational environment
Personal development: English, soft skills, and technical training (Udemy, Pluralsight, etc.)
Benefits: accident and life insurance, private outpatient care support, cafeteria, iPhone with a generous data allowance
Strong culture promoting work-life balance, remote and flexibility

Company info

Itron is a global technology company. We build solutions that help utilities measure, manage, and analyze energy and water. Our broad product portfolio includes electricity, gas, water, and thermal energy measurement and control technology; communications systems; software; and professional services. With thousands of employees supporting nearly 8,000 utilities in more than 100 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources.

Itron is expanding its Managed Services Organization around the globe that is designed to serve thousands of utility companies, that span 100+ countries and manage 100M+ devices. We are looking to extend our operations team in Budapest with a business and process-minded member who has experience in the field of cellular relationship operation. This position will collaborate with multiple functions across various geographies within the company and with major cellular carriers across the globe.
The Cellular Business Operation Manager’s main responsibility will be to formalize and operate the processes related to onboarding new carriers and provisioning SIMs and subscriptions that Itron is incorporating into the managed services solutions provided to our customers.

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