Business Support Specialist – Retail Operations- German Speaking

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry.??We’re investing in today’s energy system and helping build out tomorrow’s.?So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.? 

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Join our Budapest Team and advance your career as an

Business Support Junior Specialist – Retail Operations- German Speaking

• Ensure Customer Careline Support: Handling of careline/social media service provider inquiries, temporary processing of fuel complaints, support in litigation procedures with external and internal lawyers, and drafting of text modules for careline/social media service providers.
• Energy cost management: Booking of electricity invoices for retail stations as well as registration and de-registration of electricity meters, depending on decap/NTIs.
• Compliance & controls: Execution of Counterparty Due Diligence checks for new retail sites as well as ongoing controls for existing partners, in line with internal requirements.
• Financial administration: Handling of fuel sales/purchases of residual volumes during service station takeovers or transfers. Preparation of the purchase agreement. Processing of payments in SAP. Monitoring of incoming transfers.
• Accounting & payments: Creation of POs and approval of LEBs after review, booking of non-PO invoices, and administration of pension contributions for service station partners. Completion of transfer forms for customer payments.
• Contract & communication support: Management of service station card topics (SPA for contracts, controlling, and communication).
• Systems & vendor management: Creation and maintenance of vendor records in SAP.
• Maintenance of the E&C register.

• Completed commercial training or degree in business administration, finance, or a related field, equivalent experience may be considered
• Experience in finance operations, or business support, ideally within a corporate or retail environment.
• Strong knowledge of SAP (PRE/TP1) and common MS Office applications (Excel, Outlook, PowerPoint).
• Familiarity with compliance requirements (e.g. CDD checks, Aravo-Tool) is an advantage.
• Strong understanding of contracts, laws and legal matters in German for contract drafting and individual development
• Analytical skills with attention to detail and accuracy.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Strong communication skills in English and German and the ability to collaborate across teams, with external suppliers as well as local contractors in Germany
• A proactive mindset with the willingness to improve processes and ensure efficiency.

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!