Brand Ambassador Swarovski

Brand Ambassador Swarovski (100%)WHO WE AREAvolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destinationstrategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.Swarovski has been synonymous with timeless elegance, exceptional craftsmanship, and innovative crystal creations sinceAs a global brand with a strong and distinctive identity, Swarovski inspires customers in more than 150 countries and sets international standards in jewelry, accessories, and home décor. Our mission is to create extraordinary moments through brilliant products and unforgettable shopping experiences that delight people around the world.YOUR ROLEAs a Sales Consultant, you represent Swarovski with passion, style, and a deep appreciation for our brand heritage. You create a welcoming and inspiring atmosphere for our international customers, offering exceptional service and ensuring that every interaction reflects the magic and sparkle of Swarovski.With your strong communication skills and customer?focused mindset, you provide expert advice on our jewelry and lifestyle collections, tailoring your recommendations to each customer’s individual needs. In addition to delivering outstanding service, you actively contribute to achieving sales targets and play an important role in the commercial success of the store.RESPONSIBILITIESSalesDeliver annual performance results and increase sales revenueExecute and support marketing initiativesHandle day-to-day retail operations including backroom organization and cleanlinessEnsure a smooth and timely supply chain flowImplement the brand’s visual merchandise guidelines and communicate reports monthlyStoreHandle day-to-day retail operations including backroom organization and cleanlinessEnsure a smooth and timely supply chain flowImplement the brand’s visual merchandise guidelines and communicate reports monthlyTrainingPlan, prepare and facilitate Sales staff’s trainingLead the induction of new employeesDeliver product and customer service trainings (supported by materials from the brand)Attend the brand’s product, visual merchandise and new launch trainingWHAT WE ARE LOOKING FORA positive role model who leads by example and is able to mentor staffPassionate about providing excellent customer serviceAttention to detail and good analytical & numerical skillsProfessional in time management & problem-solving situationsOutstanding communication & interpersonal skillsFluent in English and high proficiency in GermanConfident in using Excel, Word and PowerPointPlease note that we can only consider applicants who are eligible to work in Switzerland or who hold a valid Swiss work permit. jid7b677fapn jit0208pn jiy26pn