Melis Operation Kft. logó

Bell associate

Állás részletei

  • Cég neve

    Melis Operation Kft.

  • Munkavégzés helye

    Matild Palace, a Luxury Collection Hotel, Budapest - Budapest, Váci u 36, 1056
  • Munkaidő, foglalkoztatás jellege

    • Teljes munkaidő
    • Alkalmazotti jogviszony
    • Beosztás szerinti munkarend
  • Elvárások

    • Angol középfok
    • 1-3 év tapasztalat
    • Középiskola
    • 'B' kat. jogosítvány
Állás elmentve
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Állás leírása

Responsibilities

  • Actively listen and respond positively to guest questions, concerns, and requests
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Greet and escort guests to rooms.
  • Comply with quality assurance expectations and standards.
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist with luggage storage and retrieval.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
  • Supply guests with directions.
  • Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
  • Communicate parking procedures to guests/visitors.
  • Occasionally transport clients’ cars to- and from nearby private parking spots (valet service).
  • Protect the privacy and security of guests and coworkers.

Requirements

  • Attention to detail.
  • Time management, responsibility, and multitasking skills.
  • Ability to work with minimal supervision.
  • Excellent Guest Service skills.
  • Strong verbal and written communications skills in Hungarian and English.
  • Category “B” driver’s license
  • Well-groomed appearance
  • Courteousness.

Nice-to-have

  • Any other spoken language besides Hungarian and English.
  • Expertise in local outlets and free time activities.

What we offer

  • Comfortable, pleasant, modern working environment
  • Outstanding benefits package (13th month salary, free staff meals, Marriott discounts, AYCM, holiday gifts, etc.)
  • Professional and people-oriented management
  • Long-term, secure employment and career development opportunities
  • Uniform with laundry service

Workplace extras

  • Canteen
  • Shower
  • Corporate events
  • Free fruits, snacks
  • Free coffee, soft drinks
  • Free breakfast
  • Free lunch
  • Work clothes

How to apply

Please attach your English CV with your application.

Álláshirdetés jelentése