Állás részletei
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Cég neve
Melis Operation Kft.
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Munkavégzés helye
Matild Palace, a Luxury Collection Hotel, Budapest - Budapest, Váci u 36, 1056 -
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Beosztás szerinti munkarend
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Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Középiskola
- 'B' kat. jogosítvány
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Responsibilities
- Actively listen and respond positively to guest questions, concerns, and requests
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.
- Greet and escort guests to rooms.
- Comply with quality assurance expectations and standards.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Supply guests with directions.
- Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
- Occasionally transport clients’ cars to- and from nearby private parking spots (valet service).
- Protect the privacy and security of guests and coworkers.
Requirements
- Attention to detail.
- Time management, responsibility, and multitasking skills.
- Ability to work with minimal supervision.
- Excellent Guest Service skills.
- Strong verbal and written communications skills in Hungarian and English.
- Category “B” driver’s license
- Well-groomed appearance
- Courteousness.
Nice-to-have
- Any other spoken language besides Hungarian and English.
- Expertise in local outlets and free time activities.
What we offer
- Comfortable, pleasant, modern working environment
- Outstanding benefits package (13th month salary, free staff meals, Marriott discounts, AYCM, holiday gifts, etc.)
- Professional and people-oriented management
- Long-term, secure employment and career development opportunities
- Uniform with laundry service
Workplace extras
- Canteen
- Shower
- Corporate events
- Free fruits, snacks
- Free coffee, soft drinks
- Free breakfast
- Free lunch
- Work clothes
How to apply
Please attach your English CV with your application.
Állás, munka területe(i)
Álláshirdetés jelentése