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Automotive Technical Support Engineer – German Speaking

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Responsibilities

  • Handling technical cases from German-speaking dealer workshops through a ticketing system
  • Analysing fault codes, symptoms, live data and repair information to find the root cause
  • Guiding technicians to the right repair in clear written German
  • Documenting every case accurately and escalating complex cases to Level 2 team with all necessary information
  • Spotting recurring issues and sharing them with the engineering team
  • Building expertise on electric and high-voltage vehicles through manufacturer training

Requirements

  • Hands-on experience in a dealer or independent workshop with focus on diagnostics
  • Technical qualification such as Kfz-Mechatroniker, Kfz-Techniker, Kfz-Meister, automotive technician or an engineering degree
  • Confident use of diagnostic tools, wiring diagrams and repair information systems
  • Fluent German
  • Good professional English
  • Analytical and independent way of working
  • Patience to handle a high volume of cases
  • Right to work in the EU

Nice-to-have

  • High-voltage / EV qualification such as DGUV 209-093 level 2S/3S or equivalent
  • Experience with a technical hotline, warranty or ticketing tools

What we offer

  • HUF 800,000–900,000 gross per month
  • Hybrid work from Budapest with flexible home office
  • Monday to Friday, 08:00–17:00, no weekends
  • Full manufacturer technical training including EV/HV
  • Clear career path from Level 1 to Team Lead
  • New, growing international project from day one

Company info

For more than 30 years, MSX International has helped car manufacturers and their dealers improve aftersales, repair quality and customer experience. 5,000+ colleagues in 80+ countries.

How to apply

You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.
Jelentkezem a cégnél – Automotive Technical Support Engineer – German Speaking

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Jelentkezem a cégnél – Automotive Technical Support Engineer – German Speaking