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Automotive Technical Support Engineer – German Speaking

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Responsibilities

  • Handling technical cases from German-speaking dealer workshops through a ticketing system
  • Analysing fault codes, symptoms, live data and repair information to find the root cause
  • Guiding technicians to the right repair, in clear written German
  • Documenting every case accurately and escalating complex cases to our Level 2 team with all the information they need
  • Spotting recurring issues and sharing them with the engineering team
  • Building expertise on electric and high-voltage vehicles through manufacturer training

Requirements

  • Hands-on experience in a dealer or independent workshop, with a focus on diagnostics
  • A technical qualification (e.g. Kfz-Mechatroniker, Kfz-Techniker, Kfz-Meister, automotive technician) or an engineering degree
  • Confident use of diagnostic tools, wiring diagrams and repair information systems
  • Fluent German and good professional English
  • An analytical, independent way of working, and the patience to handle a high volume of cases
  • The right to work in the EU

Nice-to-have

  • High-voltage / EV qualification (e.g. DGUV 209-093 level 2S/3S or equivalent)
  • Experience with a technical hotline, warranty or ticketing tools

What we offer

  • HUF 800,000–900,000 gross per month
  • Hybrid work from Budapest, with flexible home office (living elsewhere in Hungary? Talk to us!)
  • Monday to Friday, 08:00–17:00, no weekends
  • Full manufacturer technical training, including EV/HV
  • A clear career path: Level 1 → Level 2 → Senior Specialist → Team Lead
  • A new, growing international project from day one

Company info

For more than 30 years, MSX International has helped car manufacturers and their dealers improve aftersales, repair quality and customer experience. 5,000+ colleagues in 80+ countries.

How to apply

You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.
Jelentkezem a cégnél – Automotive Technical Support Engineer – German Speaking

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Jelentkezem a cégnél – Automotive Technical Support Engineer – German Speaking
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