Automotive Technical Support Engineer – German Speaking

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Cég neve

MSXI Hungary
Munkavégzés helye

Hibrid • 4000 Debrecen
Profession Prémium

Nézd meg, mennyire felelsz meg ennek az állásnak. Mennyire passzolok?

Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol középfok és
- Német középfok
- 1-3 év tapasztalat
- Szakiskola / szakmunkás képző

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Handling technical cases from German-speaking dealer workshops through a ticketing system
Analysing fault codes, symptoms, live data and repair information to find the root cause
Guiding technicians to the right repair in clear written German
Documenting every case accurately and escalating complex cases to Level 2 team with all necessary information
Spotting recurring issues and sharing them with the engineering team
Building expertise on electric and high-voltage vehicles through manufacturer training

Requirements

Hands-on experience in a dealer or independent workshop with focus on diagnostics
Technical qualification such as Kfz-Mechatroniker, Kfz-Techniker, Kfz-Meister, automotive technician or an engineering degree
Confident use of diagnostic tools, wiring diagrams and repair information systems
Fluent German language skills
Good professional English language skills
Analytical and independent working style
Patience to handle a high volume of cases
Right to work in the EU

Nice-to-have

High-voltage or EV qualification such as DGUV 209-093 level 2S/3S or equivalent
Experience with a technical hotline, warranty or ticketing tools

What we offer

HUF 800,000–900,000 gross monthly salary
Hybrid work from Budapest with flexible home office options
Monday to Friday work schedule from 08:00 to 17:00 with no weekends
Full manufacturer technical training including EV and HV
Clear career path from Level 1 to Team Lead
New and growing international project from day one

Company info

For more than 30 years, MSX International has helped car manufacturers and their dealers improve aftersales, repair quality and customer experience. 5,000+ colleagues in 80+ countries.