Automotive Diagnostics Technician - Dutch speaker

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Cég neve

MSXI Hungary
Munkavégzés helye

Hibrid • Budapest
Profession Prémium

Nézd meg, mennyire felelsz meg ennek az állásnak. Mennyire passzolok?

Egyéb juttatások
- Egészségpénztár
Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Elvárások
- Angol felsőfok és
- Holland középfok
- 1-3 év tapasztalat
- Főiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Analyzing vehicle-related technical enquiries submitted by authorized service partners
Reviewing diagnostic logs, fault codes, repair documentation, and vehicle data to identify root causes
Providing technical recommendations and diagnostic guidance based on OEM procedures and repair standards
Supporting retailers with electric vehicle systems, charging concerns, battery-related issues, software functions, connectivity features, and vehicle diagnostics
Escalating complex technical investigations when additional engineering support is required
Managing technical support cases from initial submission through final resolution
Maintaining accurate case documentation and technical records
Monitoring case progress and ensuring timely communication with retailers
Delivering support within agreed service level targets and quality standards
Acting as a trusted technical advisor for workshop technicians and service teams
Supporting retailers in applying technical documentation, service campaigns, and repair procedures
Promoting effective diagnostic practices and problem-solving methodologies
Occasionally participating in Retailer onsite technical support for complex cases
Identifying recurring technical concerns and emerging field trends
Acting as an early detection point for potential product quality or reliability issues
Contributing to the continuous improvement of technical knowledge and support processes

Requirements

Experience in automotive diagnostics, technical support, workshop operations, or vehicle repair
Strong analytical and troubleshooting skills
Good understanding of modern vehicle systems and diagnostic processes
Interest in electric vehicle technologies and emerging automotive innovations
2–5 years of experience in automotive technical support, car diagnostics, workshop operations, warranty assessment, or mechanic fields
Bachelor's or Master's degree in Automotive Engineering, Electrical Engineering, Mechatronics, or equivalent technical education
Fluent Dutch
Advanced English (written and spoken)

Nice-to-have

Experience with electric vehicles or high-voltage systems
Experience with OEM diagnostic tools or technical case management systems
Knowledge of automotive aftersales operations

What we offer

Competitive salary and performance bonus
Private healthcare package
Hybrid working model
International career opportunities within MSX
Continuous professional development and technical training
Modern office environment in Budapest
Collaborative, multicultural, and supportive team
Opportunity to work with one of Europe's most innovative EV brands

Company info

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.