Adoption Specialist

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Hydro Extrusion Hungary Kft.
Munkavégzés helye

8000 Székesfehérvár, Verseci utca 1-15.
Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
Elvárások
- Angol felsőfok
- 1-3 év tapasztalat
- Főiskola

Teljes munkaidő Home office Alkalmazotti jogviszony

Angol felsőfok 1-3 év tapasztalat Főiskola

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Adoption Specialist

Role purpose:

This end-user communication focused role helps adopting the new IT services, tools, or products to operation successfully for internal employees and customers via applying various online and offline information channels and media to shorten the onboarding period, reduce the occurrence of early life incidents.

The Adoption Specialist works with creativity when using the tooling of the adoption process, such as software onboarding, user training, community hubs, IT technical support and customer service.

What we expect from you?

Be the motor of Hydro’s Modern Workplaceproduct launch campaigns
Promote benefits of Modern Workplace tools and encourage active participation among users
Participate in designing, developing and managing solutions
Ensure that users of the new product/service are using it to their fullest extent
Focus on user experience and user engagement for high customer value
Understand user journeys and identify areas for improvement
Design, implement and broadcast communication materials on various channels
Identify and attract related IT user populations and engage them to community hubs
Establish and start up Community Hubs for providing a high quality and cost-effective services to IT users

Are You the perfect fit for the role?

Graduated in field of communication or IT
Have a solid experience and interest on social media
Excellent in communication and creating connections
Have a basic knowledge of the Agile Methodologies, e.g. Scrum, Framework, Kanban, Agile
Communicating fluently in English
Have working experience in organizational or IT change management
Motivated, forward leaning and have a natural urge to “do things better”
Customer oriented and experienced in leading and influencing people and their work
Self-motivated and willing to work in a true global team setup
Multinational environment/work experience is an advantage
Scaled agile experience is a plus

Hydro offers:

Working at the world’s only fully integrated aluminum and leading renewable energy company
Diverse, global teams
Flexible work environment/home office
We provide you the freedom to be creative and to learn from experts
Possibility to grow with the company, gain new certificates
Attractive benefit package