Állás részletei
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Cég neve
Arval Magyarország Kft.
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Munkavégzés helye
1113 Budapest, Bocskai út
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Egyéb juttatások
- Mobiltelefon
- Cafeteria
- Szakmai tréningek
- Nyelvtanulás támogatása
- Élet- és balesetbiztosítás
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Munka típusa
- Teljes munkaidő
- Home office
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Desktop PC
- Headset
- Mobiltelefon
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Elvárások
- Angol középfok és
- Magyar felsőfok
- 1-3 év tapasztalat
- Főiskola
Állás leírása
Responsibilities
This position is outsourced.
Account manager acts as the single internal point of contact for his/her assigned client portfolio managing operational (day-to- day) activities and providing expert advice and fast, accurate service, aiming to maintain and improve customer satisfaction while maximizing our profitable growth.
- Manage the daily client relationship with fleet managers and ensure Framework Agreement (FA), client Company Car Policy (CCP) and Service Level Agreement (SLA) implementation
- Grow our market share in the existing client base and constantly improve client satisfaction
- Produce, send and follow up quotations, prepare, chase and finalize vehicle orders
- Handle client inbound calls, requests and complaints
- Execute Account Strategy (defined by Business Managers and with the active participation of the Account Manager)
- Analyze opportunities and seize them to maximize client penetration and revenue (incl. contract adjustments, EOC process, upselling)
- Manage the preparation of fleet and business reviews (incl. all relevant information to support advice to clients)
- Process visit reports and ensure follow up of tasks and actions decided and agreed in client visits
- Monitor the credit line renewal process in line with business needs.
- Manage the preparation of (non-online) client reporting
- Systems update: record client information data, tasks, opportunities by using CRM tools as appropriate
- Responsible for maintaining Financial Security Regulations by performing the well defined processes
Requirements
- 1-3 years of experience in sales sector in a similar environment
- Operational leasing product knowledge
- Bachelor’s Degree
- Fluency in local language, operational in English
- Confident in using MS Office tools & applications
Nice-to-have
- Decisive
- Client focus, ‘customer first’ mindset
- Results driven attitude
- Proactive commercial attitude
- Consultative approach, ability for active listening
- Strong communication and negotiation skills
- Organizational skills
- Team Player attitude
What we offer
- Stabil financial background
- Competitive compensation package
- Friendly working environment with a good sense of humor
- Inspiring team of great professionals
- Home office opportunity
- Dog friendly office
Workplace extras
- Canteen
- Cafe
- Corporate events
- Company bus
- Dog friendly
- Free fruits, snacks
- Free coffee, soft drinks
Company info
Arval specializes in full service vehicle leasing and new mobility solutions, leasing close to 1.5 million vehicles at the end of December 2021. Every day, 7,500 Arval employees in 30 countries offer flexible solutions to ensure seamless and sustainable journeys for its customers, ranging from large international corporate groups to smaller companies and individual retail clients.
Arval is an Equal Opportunity Employer that recruits and hires qualified candidates without regards to religion, gender identity, age, national origin, race, sexual orientation, disability.
How to apply
After clicking on the 'Apply' button please don't forget to attach your cv in English!
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