{"id":417,"date":"2023-02-08T15:28:30","date_gmt":"2023-02-08T14:28:30","guid":{"rendered":"https:\/\/www.profession.hu\/rolunk\/?page_id=417"},"modified":"2023-04-14T11:35:08","modified_gmt":"2023-04-14T09:35:08","slug":"ugyfelszolgalat-es-operacio","status":"publish","type":"page","link":"https:\/\/www.profession.hu\/rolunk\/ugyfelszolgalat-es-operacio\/","title":{"rendered":"\u00dcgyf\u00e9lszolg\u00e1lat \u00e9s oper\u00e1ci\u00f3"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text el_class=&#8221;video_box&#8221;]<div class=\"videokeretosszefogo\"><a class=\"ytvideokep\" data-ytid=\"gHKVIvd6PBI\" id=\"ytvideokep-gHKVIvd6PBI\" href=\"https:\/\/www.youtube.com\/embed\/gHKVIvd6PBI?autoplay=1\"><img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/gHKVIvd6PBI\/maxresdefault.jpg\" alt=\"Bemutatkoz\u00f3 vide\u00f3\" \/><span>\u25b6<\/span><\/a><iframe loading=\"lazy\" class=\"ytvideokeret\" id=\"ytvideokeret-gHKVIvd6PBI\" width=\"560\" height=\"315\" src=\"about:blank\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;szorny7after&#8221;][vc_column][vc_column_text]Az \u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s csapatban sokat tesz\u00fcnk k\u00f6z\u00f6sen az\u00e9rt, hogy piacvezet\u0151 \u00e1ll\u00e1sport\u00e1lk\u00e9nt minden nap a legjobbat ny\u00fajtsuk: mi seg\u00edtj\u00fck a v\u00e1llalat z\u00f6kken\u0151mentes m\u0171k\u00f6d\u00e9s\u00e9t, int\u00e9zz\u00fck a p\u00e9nz\u00fcgyeink jelent\u0151s r\u00e9sz\u00e9t, \u00e9s a munkav\u00e1llal\u00f3i \u00e9s munk\u00e1ltat\u00f3i \u00fcgyfeleink k\u00e9rd\u00e9seire is mi v\u00e1laszolunk.[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;col2_box&#8221; css=&#8221;.vc_custom_1671713551274{background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;5\/12&#8243; css=&#8221;.vc_custom_1671713590232{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1676788595348{margin-bottom: 0px !important;}&#8221; el_class=&#8221;text_block&#8221;]Az \u00fczlet\u00e1g k\u00fcl\u00f6nb\u00f6z\u0151 r\u00e9szlegeiben v\u00e1ltoz\u00f3 a home office \u00e9s az irodai munkav\u00e9gz\u00e9s ar\u00e1nya (\u00e1tlagosan heti 1-2 munkanap szem\u00e9lyes jelenl\u00e9t k\u00f6telez\u0151), de az elmondhat\u00f3, hogy a c\u00e9g \u2013 ahogy sok minden m\u00e1st \u2013 ezt is rugalmasan kezeli.[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243; css=&#8221;.vc_custom_1671713586186{padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;60&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1671550285117{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;blog&#8221; css=&#8221;.vc_custom_1671713557339{margin-top: 70px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1671719340409{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1671719915767{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h3 class=\"underline\">Tudj meg m\u00e9g t\u00f6bbet r\u00f3lunk&#8230;<\/h3>\n<p>[\/vc_column_text][vc_column_text]<div id=\"blog_posts\" class=\"row\"><div class=\"col-md-6 col-lg-4 col-xs-12 post_col\"><div class=\"row post_image_row\"><div class=\"col-md-12 col-lg-12 col-xs-12 post_image\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/erzem-hogy-jo-helyen-vagyok-mit-ad-a-nekunk-a-profession-hu\/\" title=\"\u201e\u00c9rzem, hogy j\u00f3 helyen vagyok.\u201d \u2013 Mit ad a nek\u00fcnk a Profession.hu?\" class=\"post_title_link\"><div class=\"post_image_bg\" style=\"background-image: url(https:\/\/www.profession.hu\/rolunk\/wp-content\/uploads\/2023\/02\/montazs_ugyfelszolgalat.jpg);\"><\/div><\/a><\/div><\/div><div class=\"row post_content_row\"><div class=\"col-md-12 col-lg-12 col-xs-12 post_content\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/erzem-hogy-jo-helyen-vagyok-mit-ad-a-nekunk-a-profession-hu\/\" title=\"\u201e\u00c9rzem, hogy j\u00f3 helyen vagyok.\u201d \u2013 Mit ad a nek\u00fcnk a Profession.hu?\" class=\"post_title_link\">\u201e\u00c9rzem, hogy j\u00f3 helyen vagyok.\u201d \u2013 Mit ad a nek\u00fcnk a Profession.hu?<\/a><div class=\"text_content\">A t\u00e1mogat\u00f3 v\u00e1llalati kult\u00fara el\u0151nyei a home office mellett sok m\u00e1st is tartogatnak.<\/div><p class=\"post_link\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/erzem-hogy-jo-helyen-vagyok-mit-ad-a-nekunk-a-profession-hu\/\" title=\"\u201e\u00c9rzem, hogy j\u00f3 helyen vagyok.\u201d \u2013 Mit ad a nek\u00fcnk a Profession.hu?\" class=\"text_button\"><img decoding=\"async\" src=\"https:\/\/www.profession.hu\/rolunk\/wp-content\/uploads\/2022\/12\/nyil.svg\" width=\"15\" height=\"auto\" alt=\"\u00c9rdekel\"><\/a><\/p><\/div><\/div><\/div><div class=\"col-md-6 col-lg-4 col-xs-12 post_col\"><div class=\"row post_image_row\"><div class=\"col-md-12 col-lg-12 col-xs-12 post_image\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/mi-kell-ahhoz-hogy-te-is-a-csapatunk-tagja-lehess\/\" title=\"Mi kell ahhoz, hogy te is a csapatunk tagja lehess?\" class=\"post_title_link\"><div class=\"post_image_bg\" style=\"background-image: url(https:\/\/www.profession.hu\/rolunk\/wp-content\/uploads\/2023\/02\/csatlakozas-csapathoz.jpg);\"><\/div><\/a><\/div><\/div><div class=\"row post_content_row\"><div class=\"col-md-12 col-lg-12 col-xs-12 post_content\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/mi-kell-ahhoz-hogy-te-is-a-csapatunk-tagja-lehess\/\" title=\"Mi kell ahhoz, hogy te is a csapatunk tagja lehess?\" class=\"post_title_link\">Mi kell ahhoz, hogy te is a csapatunk tagja lehess?<\/a><div class=\"text_content\">Dolgozt\u00e1l m\u00e1r call centerben, esetleg t\u00f6bb \u00e9ves tapasztalattal a h\u00e1tad m\u00f6g\u00f6tt igazgatod az irod\u00e1k \u00e9let\u00e9t, de szeretn\u00e9l v\u00e1ltani?<\/div><p class=\"post_link\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/mi-kell-ahhoz-hogy-te-is-a-csapatunk-tagja-lehess\/\" title=\"Mi kell ahhoz, hogy te is a csapatunk tagja lehess?\" class=\"text_button\"><img decoding=\"async\" src=\"https:\/\/www.profession.hu\/rolunk\/wp-content\/uploads\/2022\/12\/nyil.svg\" width=\"15\" height=\"auto\" alt=\"\u00c9rdekel\"><\/a><\/p><\/div><\/div><\/div><div class=\"col-md-6 col-lg-4 col-xs-12 post_col\"><div class=\"row post_image_row\"><div class=\"col-md-12 col-lg-12 col-xs-12 post_image\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/ilyenek-az-ugyfelszolgalati-es-operacios-csapat-mindennapjai\/\" title=\"Ilyenek az \u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s csapat mindennapjai\" class=\"post_title_link\"><div class=\"post_image_bg\" style=\"background-image: url(https:\/\/www.profession.hu\/rolunk\/wp-content\/uploads\/2023\/02\/profession-iroda020.jpg);\"><\/div><\/a><\/div><\/div><div class=\"row post_content_row\"><div class=\"col-md-12 col-lg-12 col-xs-12 post_content\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/ilyenek-az-ugyfelszolgalati-es-operacios-csapat-mindennapjai\/\" title=\"Ilyenek az \u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s csapat mindennapjai\" class=\"post_title_link\">Ilyenek az \u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s csapat mindennapjai<\/a><div class=\"text_content\">L\u00e1ssuk, kik rejt\u0151znek a k\u00e9perny\u0151k \u00e9s telefonok m\u00f6g\u00f6tt!<\/div><p class=\"post_link\"><a href=\"https:\/\/www.profession.hu\/rolunk\/2023\/02\/19\/ilyenek-az-ugyfelszolgalati-es-operacios-csapat-mindennapjai\/\" title=\"Ilyenek az \u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s csapat mindennapjai\" class=\"text_button\"><img decoding=\"async\" src=\"https:\/\/www.profession.hu\/rolunk\/wp-content\/uploads\/2022\/12\/nyil.svg\" width=\"15\" height=\"auto\" alt=\"\u00c9rdekel\"><\/a><\/p><\/div><\/div><\/div><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1671715102135{margin-top: 80px !important;}&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;398&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1681464906008{margin-bottom: 15px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>N\u00e9meth-Kir\u00e1ly Csilla<\/strong><br \/>\n\u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s igazgat\u00f3<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243;][vc_row_inner][vc_column_inner width=&#8221;10\/12&#8243;][vc_column_text el_class=&#8221;idezojel&#8221;]\u00dcgyf\u00e9lszolg\u00e1lat \u00e9s oper\u00e1ci\u00f3 ter\u00fclet\u00e9n k\u00f6z\u00f6s c\u00e9lunk, hogy egyre t\u00f6bbet adjunk, \u00e9s egyre jobb\u00e1 v\u00e1ljunk, hiszen meggy\u0151z\u0151d\u00e9s\u00fcnk, hogy a szak\u00e9rtelm\u00fcnk val\u00f3di \u00e9rt\u00e9ket k\u00e9pvisel.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/12&#8243;][vc_single_image image=&#8221;109&#8243; img_size=&#8221;full&#8221; el_class=&#8221;szornykerekbefore&#8221;][\/vc_column_inner][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1679657187915{margin-bottom: 40px !important;}&#8221;]Az \u00fcgyfelek el\u00e9gedetts\u00e9g\u00e9\u00e9rt dolgozunk, ez a bels\u0151 motiv\u00e1ci\u00f3 j\u00e1rja \u00e1t a mindennapi munk\u00e1nkat. Legyen sz\u00f3 ak\u00e1r k\u00fcls\u0151, ak\u00e1r bels\u0151 \u00fcgyfelek t\u00e1mogat\u00e1s\u00e1r\u00f3l. Hiszek abban, hogy j\u00f3 \u00fcgyf\u00e9l\u00e9lm\u00e9nyt olyan koll\u00e9g\u00e1k tudnak okozni, akik elismertek, elk\u00f6telezettek, j\u00f3l \u00e9rzik magukat, \u00e9s ezt tudj\u00e1k tov\u00e1bbadni az \u00fcgyfeleknek szenved\u00e9llyel, hitelesen. Erre nagy figyelmet ford\u00edtunk, hiszen egy v\u00e1llalat sikeress\u00e9g\u00e9nek a kulcsa, hogy milyen min\u0151s\u00e9gben szolg\u00e1lja ki az \u00fcgyfeleit. Sz\u00e1munkra nem l\u00e9tezik lehetetlen, mindent megtesz\u00fcnk a c\u00e9l el\u00e9r\u00e9se \u00e9rdek\u00e9ben, hogy a munkaad\u00f3k \u00e9s a munkav\u00e1llal\u00f3k a lehet\u0151 leggyorsabban \u00e9s legegyszer\u0171bben egym\u00e1sra tal\u00e1lhassanak. Szeret\u00fcnk seg\u00edteni \u00e9s tettre k\u00e9szek vagyunk b\u00e1rmilyen probl\u00e9ma megold\u00e1s\u00e1r\u00f3l, vagy \u00f6tlet megval\u00f3s\u00edt\u00e1s\u00e1r\u00f3l van sz\u00f3. \u00d6sszetart\u00f3 csapat, kih\u00edv\u00e1sokkal teli feladatok \u00e9s egy inspir\u00e1l\u00f3 k\u00f6z\u00f6s c\u00e9l. Kell enn\u00e9l t\u00f6bb?[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column el_class=&#8221;ikon_osszefogo_blokk&#8221;][vc_row_inner el_class=&#8221;divizio_cimkek&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;505&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;506&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;860&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;861&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1671716748452{margin-top: 50px !important;}&#8221;][vc_column width=&#8221;8\/12&#8243;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;bottom&#8221; el_id=&#8221;mondatfelho&#8221;][vc_column_inner el_class=&#8221;small_right_pad&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;635&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;small_left_pad&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;636&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;flexstart_blokk small_right_pad&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;637&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;flexstart_blokk small_left_pad&#8221; width=&#8221;1\/2&#8243; el_id=&#8221;szornyecskebefore&#8221;][vc_single_image image=&#8221;665&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;4\/12&#8243; css=&#8221;.vc_custom_1675853067249{padding-top: 75px !important;}&#8221; el_id=&#8221;szofelho_blokk&#8221;][vc_column_text]<\/p>\n<h2 class=\"widgettitle\">Ezek vagyunk mi<\/h2>\n<p>[\/vc_column_text][vc_column_text]egy\u00fcttm\u0171k\u00f6d\u00e9s<\/p>\n<p>t\u00fcrelem<\/p>\n<p>t\u00e1mogat\u00e1s<\/p>\n<p>fejl\u0151d\u00e9s<\/p>\n<p>JIRA<\/p>\n<p>Salesforce<\/p>\n<p>rugalmass\u00e1g<\/p>\n<p>ny\u00edlt kommunik\u00e1ci\u00f3<\/p>\n<p>tr\u00e9ningek<\/p>\n<p>mentor\u00e1l\u00e1s<\/p>\n<p>humor<\/p>\n<p>probl\u00e9mamegold\u00e1s<\/p>\n<p>home office<\/p>\n<p>meg\u00e9rt\u00e9s[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1671716969279{margin-top: 80px !important;}&#8221;][vc_column width=&#8221;8\/12&#8243;][vc_single_image image=&#8221;123&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;haromszogek&#8221; css=&#8221;.vc_custom_1671719789809{margin-left: -100px !important;}&#8221;][\/vc_column][vc_column width=&#8221;4\/12&#8243; css=&#8221;.vc_custom_1671716187925{padding-top: 75px !important;}&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text el_class=&#8221;video_box&#8221;][\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;szorny7after&#8221;][vc_column][vc_column_text]Az \u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s csapatban sokat tesz\u00fcnk k\u00f6z\u00f6sen az\u00e9rt, hogy piacvezet\u0151 \u00e1ll\u00e1sport\u00e1lk\u00e9nt minden nap a legjobbat ny\u00fajtsuk: mi seg\u00edtj\u00fck a v\u00e1llalat z\u00f6kken\u0151mentes m\u0171k\u00f6d\u00e9s\u00e9t, int\u00e9zz\u00fck a p\u00e9nz\u00fcgyeink jelent\u0151s r\u00e9sz\u00e9t, \u00e9s a munkav\u00e1llal\u00f3i \u00e9s munk\u00e1ltat\u00f3i \u00fcgyfeleink k\u00e9rd\u00e9seire is mi v\u00e1laszolunk.[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;col2_box&#8221; css=&#8221;.vc_custom_1671713551274{background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;5\/12&#8243; css=&#8221;.vc_custom_1671713590232{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1676788595348{margin-bottom: 0px !important;}&#8221; el_class=&#8221;text_block&#8221;]Az \u00fczlet\u00e1g k\u00fcl\u00f6nb\u00f6z\u0151&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-417","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00dcgyf\u00e9lszolg\u00e1lat \u00e9s oper\u00e1ci\u00f3 - R\u00f3lunk - Profession.hu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.profession.hu\/rolunk\/ugyfelszolgalat-es-operacio\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00dcgyf\u00e9lszolg\u00e1lat \u00e9s oper\u00e1ci\u00f3\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text el_class=&#8221;video_box&#8221;][\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;szorny7after&#8221;][vc_column][vc_column_text]Az \u00dcgyf\u00e9lszolg\u00e1lati \u00e9s Oper\u00e1ci\u00f3s csapatban sokat tesz\u00fcnk k\u00f6z\u00f6sen az\u00e9rt, hogy piacvezet\u0151 \u00e1ll\u00e1sport\u00e1lk\u00e9nt minden nap a legjobbat ny\u00fajtsuk: mi seg\u00edtj\u00fck a v\u00e1llalat z\u00f6kken\u0151mentes m\u0171k\u00f6d\u00e9s\u00e9t, int\u00e9zz\u00fck a p\u00e9nz\u00fcgyeink jelent\u0151s r\u00e9sz\u00e9t, \u00e9s a munkav\u00e1llal\u00f3i \u00e9s munk\u00e1ltat\u00f3i \u00fcgyfeleink k\u00e9rd\u00e9seire is mi v\u00e1laszolunk.[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; 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