Analyst short term trading spain m f d in renewable energies hamburg based flexibility to work from madrid állások Budapesten (Üzleti támogató központok)

• Data collection and preparation of audit confirmations for Corporate Bank clients;
• Administrative task like archiving, filing, copying, printing, scanning, posting;
• Participation in day-to-day reporting and control tasks;

• Deliver top-tier technical support to our end-user community via phone, in-person, or online;
• Diagnose hardware and software issues and provide effective, timely solutions;
• Ensure support tickets are resolved within service-level agreements (SLAs) and to high customer satisfaction;

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

Performance Management: Prepare timely, accurate, and reliable financial and management information to support business decisions. Develop and explain material for business performance leadership team discussions, including key messages, analysis, and insights. Provide performance insights to...

• Act as a single point of contact for phone calls, chat, emails and self-service portal from users regarding IT issues and queries
• Record incident resolutions in the ITSM tool based on user communication via phone, email, chat etc.
• Ensure that issues are resolved within ticket life cycle

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Prepare timely, accurate, and reliable financial and management information to support business decisions. Develop and explain material for business performance leadership team discussions, including key messages, analysis, and insights. Provide performance insights to business partners focused on...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Drive and manage various sourcing and contracting projects of low/medium complexity
• Ensure that the business requirements are well-understood and properly covered in the sourcing process
• Identify value levers and opportunities to enhance value for BP in the marketplace

• Ügyfelektől érkező megkeresések, panaszok, igények és visszáruk rögzítése, nyomon követése.
• A bejelentések, problémák elemzése és lehetőség szerinti gyors megoldása a megadott határidőkön belül.
• Kapcsolattartás belső és külső partnerekkel az ügyek kivizsgálása és megoldása érdekében.

• Lead sourcing projects of medium to high complexity
• Define sourcing strategies and approach to market
• Manage negotiations and contract lifecycle
• Support junior colleagues, offering mentorship and guidance
• Identify value levers and process improvement opportunities

• Delivers service to agreed performance levels and beyond. SLA targets relate to: Speed to close queries, Data and
• Documentation Accuracy and Customer Satisfaction.
• Serve as key contact/liaison with local HR in market to ensure that the process, including notifications, reflect current
• ways of working.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Provide incident support and ensure timely resolution of system and process issues
• Deliver user support and conduct training sessions to enhance system utilization
• Support month-end, year-end, and audit processes, ensuring data integrity and compliance

• Magas szintű Excel-ismereteket igénylő adatokat, táblázatokat elemez, értékel.
• Ellátja a postahelyi értékesítési tevékenység és a Területi Igazgatóság teljesítménymenedzsment monitorozását és elemzési feladatait a stratégiai tervelvárások teljesülése érdekében.

• Havi zárás támogatása 
• Nyersanyagzárás támogatása, ezzel kapcsolatos riporting 
• Kasszaelszámolási folyamatok technikai támogatása (ad hoc)  
• Auditfolyamatok támogatása; 
• Ad-hoc könyvelési csapat támogatása, tömeges adatfeldolgozás támogatása 
• Napi árbevétel riport karbantartása 
• Dimenziók karbantartása

• Deliver financial analyses to support business planning and strategic decisions
• Translate complex financial issues into clear insights for stakeholders
• Monitor cost developments, flag risks and opportunities
• Provide recommendations based on financial developments