Data operations manager állások Budapesten (Ügyfélszolgálat, vevőszolgálat)

• Create and maintain schedules aligned with demand forecasts, SLA requirements, and employee preferences
• Manage time-off requests, planned absences, and shrinkage with standardized processes
• Build and fine-tune mid-term forecasting models to match staffing needs

• Order processing and order management via email and online platforms (few calls only, 2-3/day)
• Sales order tracking.
• Monitor supply outages and react accordingly for incoming and existing orders.
• Backorder management and general customer query management.

• Respond to inquiries from business clients regarding ongoing cooperation. 
• Prepare and deliver performance reports for clients based on current operational data. 
• Handle intervention cases related to shipments in cooperation with international Meest offices. 

• Manage customer requests and handle Polish customer inquiries via phone and email.
• Handle incoming orders via email and web, manage order processing according to division guidelines, and relay product prices and availability to customers.

• Install, maintain, and repair X-ray inspection systems at customer sites
• Perform upgrades and deliver hands-on training to customers
• Generate detailed service documentation, including reports and protocols
• Engage with customers to understand their needs and recommended service solutions

Customer support and service Accelerating the development of email marketing among customers Coordinating and implementing customer and partner onboarding Quality assurance Preparing campaign results and creating evaluations, proactively deriving measures Regular communication with partners,...