Data operations manager állás, munka

Különféle ERP rendszerekkel (főleg SAP), Salesforce & C360, TPH & Reltio, valamint külső eszközökkel való munkavégzés a számlák pontos osztályozása érdekében...

• Create and maintain schedules aligned with demand forecasts, SLA requirements, and employee preferences
• Manage time-off requests, planned absences, and shrinkage with standardized processes
• Build and fine-tune mid-term forecasting models to match staffing needs

• Manage customer requests and handle Polish customer inquiries via phone and email.
• Handle incoming orders via email and web, manage order processing according to division guidelines, and relay product prices and availability to customers.

• Identify and analyze intercompany transactions
• Support the team in development of functional and financial analyses as well as comparable searches

Customer support and service Accelerating the development of email marketing among customers Coordinating and implementing customer and partner onboarding Quality assurance Preparing campaign results and creating evaluations, proactively deriving measures Regular communication with partners,...

• Create and update customer accounts and price lists ensuring accuracy and consistency according to established checklists
• Manage the creation and updating of surgeon profiles in the system
• Review, manage, and archive contracts, ensuring proper follow-up and compliance with organizational procedures.

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Complete products returns process from creation through crediting and filing
• Assist in verifying documents for archiving purpose
• Sending shipping documents to customers
• Generating or sending reports to required recipients

• Supporting customers via phone and email
• Helping customers navigate everything from investments and saving to account services
• Making sure customers get the most out of Nordnet's tools and features
• Sharing customer feedback internally to improve our products and services