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Service Delivery Professional (m/f/d)
Németország
- Teljes munkaidő
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1-3 év tapasztalat • Nem kell nyelvtudás
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AGILE
Főbb feladatok- Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
- Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.
December 01. -
- Teljes munkaidő
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1-3 év tapasztalat • Német középfok
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AZURE • DEVOPS • AGILE • SCRUM • PROJECT MANAGEMENT • KANBAN • JIRA • CONFLUENCE
Főbb feladatok- Facilitate agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives
- Collaborate with the team to ensure sprint objectives are met and deliverables are on track
- Coach team members on agile principles, methodologies, and best practices to foster continuous improvement
December 02. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
Főbb feladatok- Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
- Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.
November 28. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol felsőfok
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SAP • CHANGE MANAGEMENT • PROJECT MANAGEMENT • EXCEL • PMP
Főbb feladatok- In your role as Project Manager, you will lead the business transformation in our Sales and Service organizations
- In these SAP and Salesforce rollout projects you ensure the seamless integration of our new global digital process platform across departments
November 11. -
Senior Service Owner M365/Copilot
Németország
- Teljes munkaidő
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1-3 év tapasztalat • Angol felsőfok
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SECURITY • WORD • OUTLOOK • EXCEL
Főbb feladatok- Own and optimize the end-to-end service delivery of Microsoft Copilot across M365 applications (Outlook, Teams, SharePoint, Word, Excel, Loop, Copilot Agents)
- Drive adoption and usability improvements by collaborating with internal stakeholders and Microsoft product teams
November 10.
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