Service manager it service operations m f d állások, munkák Németországban

• Market development in alignment with the Commercial Operations team
• Developing and conducting product trainings (online and classroom)
• Participation in product launch activities
• Answering questions from the local sales and service organizations
• Support on customer visits, exhibitions and congresses

• You provide daily troubleshooting and support to users, ensuring a seamless experience
• You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date

• Be part of our internal IT team leading the corporation to the next generation SAP ERP system: S/4HANA.
• Design, evaluate and implement technical integration concepts in a hybrid SAP system landscape as well non-SAP on-premise and cloud applications

Empower customer success: Partner proactively with customers to enhance their adoption and sustainable consumption of SAP BDC services, coordinating closely with the Account Team....

• Team leader for SCM and logistics team, involved in day-to-day business and taking on tasks within the team
• Responsible in demand/supply planning and shipments from Asia
• Monthly reports for Management and Sales Team

Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team....

• Support our customers on their transformation to SAP S/4HANA / Intelligent Enterprise
• Delivery of remote and onsite services together with our experts for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge.

• Ensure reliability and uptime of our production systems (Kubernetes, networks, storage)
• Automate infrastructure using Terraform, Ansible, Puppet, etc.
• Operate and evolve monitoring and observability with Prometheus, Grafana, Loki, Cribl.io

Solution expertise: Provide deep data & analytics expertise with standard and tailored demonstrations that showcase value and tie each demo to clear, outcome-oriented use cases....

• You will collaborate with leading software companies worldwide to develop innovative procurement strategies
• Managing material groups and global IT software projects ensures seamless operations and alignment with business goals

• Analyze performance data to identify opportunities for improving field efficiency.
• Develop and implement action plans for underperforming countries/entities.
• Promote digital solutions to enhance maintenance efficiency.
• Train and mentor field service supervisors on productivity best practices.

• Shape the Future: Identify and define IT opportunities that drive real business value across BENELUX and Eastern Europe.
• Be the Trusted Advisor: Partner with stakeholders to turn business needs into smart, scalable solutions — from concept to implementation.

• Service Delivery: Delivering remote and on-site services to our global and mid-market customers across Europe.
• Process Optimization: Design, analysis, and optimization of complex business processes, as well as error analysis in heterogeneous system landscapes with a focus on SAP MDG.

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)