Ügyfélszolgálat állások Németországban középiskolai végzettséggel

• Preparation and delivery of new and renewal service contract offerings
• Provide support to internal and external customers via phone and email
• Analyze reports and proactively update customers

• Ensure quality and documentation of "Lead to Order" processes, including test planning and traceability of technical settings.
• Integrate, administer, and further develop the SAP Sales and Service Cloud (C4C) within the S/4 HANA environment.

• Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
• Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

• Active directory maintenance
• Create and maintain documentation
• Setup new workstations/VM's in devnet
• Software and hardware support for end user
• Mounting servers in racks and cabling
• Configure switches

• You provide daily troubleshooting and support to users, ensuring a seamless experience
• You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date

TEAM: This pivotal role ensures the smooth day-to-day operation, working in close partnership with the designated Chair / Vice-Chair and their Counsellors. It requires seamless coordination in key administrative and logistical tasks that enable the team to focus on strategic priorities, working...

• Identify and collect requirements to improve Salesforce from users and cross-functional stakeholders
• Implement Salesforce configuration changes such as Flow Builder automations, custom fields, page layouts, record types, custom settings, dashboards, and reports based on those requirements

• Project Management and Analytical Skills: A robust background in project management, complemented by strong analytical thinking capabilities.
• Industry Expertise: In-depth understanding of New Installation (NI) and Modernisation (MOD) sales processes, with a focus on the relevant scope.

Take responsibility for the planning, implementation and optimization of purchasing processes (focus on direct purchasing) within the Purchase-to-Pay (P2P) cycle as well as the IT landscape to support our divisional goals and set new standards...

Lead and further develop our IT Operations and User Support teams....

• Planning and delivering engaging, competence-oriented ICT lessons based on the school curriculum for grades 5 to 10, with the potential to extend teaching to grades 11–12 in the future
• Teaching students about computer systems, software applications, programming, and digital literac

• Drive the entire sales process, from business development, introduction demos and POCs through to closing, focusing on Net New Logo's.
• Constantly look for new areas to expand business within WalkMe's Major accounts.
• Build WalkMe's business by hunting for new opportunities.

Office Management: Ensure the smooth day-to-day running of our Hamburg office, including supplies, equipment and meeting rooms. Be the go-to person for all things operational — from facility management to IT coordination....

• You support the IT transformation and Strategic Project Office in daily operations and strategic initiatives, ensuring smooth execution and alignment across projects
• You prepare structured presentations, reports, and Excel analyses for management meetings and decision-making

Support for our international units in implementing security measures in accordance with group-wide ISMS requirements – including security assessments, test plans, and conceptual development...

• Drive the entire sales process, from business development, introduction demos and POCs through to closing, focusing on Net New Logo's.
• Constantly look for new areas to expand business within WalkMe's Major accounts.
• Build WalkMe's business by hunting for new opportunities.