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Technical Support Engineer
Távmunka / Remote
- Teljes munkaidő
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3-5 év tapasztalat • Angol középfok
Főbb feladatok- Resolve incidents reported by business users on Banking applications
- Coordinate between various teams within the department and internal IT teams within the bank to fix major incidents
- Communicate updates to business users
- Document issues and resolutions using internal systems
Tegnap 19:17 -
Senior Service Manager
Svájc
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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INCIDENT MANAGEMENT • CHANGE MANAGEMENT • DEVOPS • SERVICE MANAGEMENT
Főbb feladatok- provide high service quality to customers for a set of services which has the potential to be customer facing as needed
- ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services
November 20.
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