It support, helpdesk állások Külföldön középiskolai végzettséggel

• Ensure quality and documentation of "Lead to Order" processes, including test planning and traceability of technical settings.
• Integrate, administer, and further develop the SAP Sales and Service Cloud (C4C) within the S/4 HANA environment.

• Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
• Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely

KEY JOB RESPONSIBILITIES • SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. • DATA CENTER OPERATIONS (DCO) This position involves: o Diagnosing hardware and...

Technical Support: Provide hands-on technical support for LionsBot autonomous cleaning robots deployed in various commercial settings across Germany, including but not limited to Commissioning of robots on site with the creation of maps, establishment of cleaning zones as well as the functional...

• You provide daily troubleshooting and support to users, ensuring a seamless experience
• You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date

• Active directory maintenance
• Create and maintain documentation
• Setup new workstations/VM's in devnet
• Software and hardware support for end user
• Mounting servers in racks and cabling
• Configure switches

YOUR ROLE   As a Service Desk Specialist, you will play a key role in delivering technical excellence and ensuring client satisfaction.   YOU WILL:   Support Users: Provide efficient remote and on-site assistance to resolve client issues across Microsoft 365, Windows, and networking environments.  ...

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

• Provide Level 1 & 2 technical support for users (hardware, software, network, and peripherals)
• Diagnose and resolve incidents via ticketing tools (remote & on-site support)
• Install, configure, and maintain devices, applications & user accounts