Ügyfélszolgálat állások, munkák egyetemi végzettséggel

• Process Oversight: Support planning, implementation, optimization, and measurement of business processes to enhance efficiency.
• Tool and Model Management: Assist in developing, maintaining, and improving business tools for consistency and harmonization.

• Felhasználók napi szintű támogatása
• PC-k, laptopok telepítése, üzemeltetése, karbantartása
• Szoftverek telepítése és szükség esetén konfigurálása
• Shop Floor Control (SFC) rendszer támogatása, szükség esetén hibák felderítése és eszkalálása
• Eszközkiadások adminisztrációja
• Ticketing rendszer használata

YOU WILL MAKE AN IMPACT IN THE FOLLOWING WAY:  We are seeking an experienced Business Process Lead to define, harmonize and drive excellence in Supply & Material Planning processes across our six EMEA manufacturing sites. At the company transitions from multiple ERP systems to a unified SAP S/4HANA...

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

LET'S GET CONCRETE: WHAT WILL YOU BE DOING? In order to continue our expansion in this market, we are looking for a Working Student to support our growing Customer Success team in Germany. PURPOSE OF THE JOB: - Support the deployment and configuration of Lucca solutions. - Guide our clients through...

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• You are part of a team who is responsible for the global infrastructure services (planning, design, installation and administration)
• You ensure the proper service delivery of the entitled end to end services (network infrastructure, Storage, Server, VM, interfaces, â¦)

• Manage and support Microsoft Entra ID (Azure Active Directory) including user lifecycle, conditional access policies, MFA, identity protection, and application integrations.
• Administer and optimize Microsoft Intune for device management (Windows, iOS), compliance policies, and application deployment.

• Test and select hardware components and systems
• Test and configure hardware-related software
• Provide support for hardware components, systems, and hardware-related software
• Develop test scripts
• Communicate with manufacturers, suppliers, and internal departments

• Provide expert-level Tier 3 troubleshooting and resolution of complex customer issues for VIAVI's Transport and ONE LabPro products.
• Collaborate closely with R&D, product management and T1/T2 support to investigate and resolve customer issues.

Reporting to the After-Sales Services Customer Service Senior Manager, you ensure consistent After-Sales Services pricing and contribute to the development of commercial communications. Within this scope, you act as the key liaison for all Watch Business Unit policies.   _CREATION AND BENCHMARKING...