Analyst short term trading spain m f d in renewable energies hamburg based flexibility to work from madrid állások, munkák középiskolai végzettséggel

• Biztonsági riasztások és incidensek monitorozása, jegykezelő rendszerben történő dokumentálás és riportálás
• Weboldalak kategorizálása webszűrő szolgáltatások és e-mail biztonsági eszközök használatával
• Biztonsági incidensek kezelése, vizsgálatokban és elhárításban való közreműködés

Effective cash collection and monitoring of customers’ accounts (or own portfolio – may be cross-business or cross-country responsibility) consistent with BP’s credit standard & policies and preparing collection reports....

• Deliver top-tier technical support to our end-user community via phone, in-person, or online;
• Diagnose hardware and software issues and provide effective, timely solutions;
• Ensure support tickets are resolved within service-level agreements (SLAs) and to high customer satisfaction;

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Location: Debrecen, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

Acquire and review financial data for customers, using market information and data provided by specialist credit agencies, through the internet and direct from the customer, working together with representatives from the business as appropriate....

• Act as a single point of contact for phone calls, chat, emails and self-service portal from users regarding IT issues and queries
• Record incident resolutions in the ITSM tool based on user communication via phone, email, chat etc.
• Ensure that issues are resolved within ticket life cycle

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• You provide advisory roles within your specialist area to peer groups, customers, and direct reports if applicable
• You participate in operational customer services
• You assess situations, issues, and opportunities, escalating when appropriate

• IT/OT rendszerek biztonsági monitorozásában való részvétel.
• Részvétel az IT/OT biztonsági események azonosításában, elemzésében és kezelésében.
• Részvétel IT/OT biztonsági incidenskezelési folyamatokban.
• Felhasználói bejelentések kezelése.
• Együttműködés IT/OT üzemeltetői és üzleti területekkel.

• Ownership of ServiceNow platform configuration and optimization to meet business needs.
• Collaboration with IT teams to translate business requirements into technical specifications for ServiceNow implementations.

• Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from our Budapest office and home office 
• Analyze and work towards the resolution of emerging IT errors related to software, hardware, and network systems. 

• az általunk fejlesztett informatikai rendszerben kezelt üzleti folyamatokhoz kapcsolódó új üzleti igények felmérése, megrendelővel, külső és belső stakeholderekkel történő egyeztetetése
• az üzleti folyamatok felhasználói által támasztott fejlesztési igények összehangolása

• Take ownership of customer issues and ensure they are resolved efficiently and effectively;
• Diagnose and troubleshoot hardware and software problems to identify appropriate solutions;
• Escalate unresolved issues to the appropriate internal teams, following standard procedures;

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Üzleti folyamatok feltérképezése (AS-IS) és újratervezése (TO-BE) lean és value-stream szemlélettel
• Folyamatok dokumentálása (swimlane, journey map, impact mapping stb.)
• Szűk keresztmetszetek, manuális lépések, hibapontok azonosítása

• Monitor and track non-compliant systems and services, ensuring timely remediation in alignment with IT security controls.
• Collaborate with development teams to provide actionable recommendations for control remediation.

• Customizing in SAP logistic modules like SAP MM / PP alone
• Provide solution for SAP processes in cooperation with business and logistical systems
• Interaction with process experts to find the best industry practice to implement