Te leszel az első számú kapcsolattartó a partner vállalat és az ügyfelei között
Felelős leszel azért, hogy az esetlegesen felmerülő problémákat közösen megoldjátok, ezzel biztosítva a mindennapi folyamatok zavartalan működését
Együttműködsz cégen belül a többi osztállyal,...
Manage request package for VIP customers and busines-to-business partners
Cooperate with sales, order management and technical teams
Design the service package for different, custom-made requests
Act as a key account and first point of contact for important clients
Following PO issues
Creating weekly/monthly/yearly reports for the Procurement Team
Working closely with internal procurement and business partners/departments
Being a single point of contact for vendors and supplier partner sas a Buyer professional
Working with the category,...
Understand client requirements and ensure documentation, handle requests for the sales team
Managing between different departments
Responsibility for decide the priority
Keeping the Sales team informed about the progress of their request via direct contacts and updates
Providing IT related technical support to the clients on the first level and resolving base IT and Telco related issues
Escalating problems to other levels
Administrating full error environments and technical details
Providing customer-facing service to the clients and being...
Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for...
Customer contact for order placement, scheduling and organising site visits,
Tracking and reporting about deliveries
Checking order progress and providing order status updates to the Customer
Managing and montiroting orders
Checking credit and debit logs for clients
Follow up credit related estabilished payments
Dealing with customers regarding to their due
payments and invoice
Correcting log system regarding to the incomes
Bank account data extraction, submission of cash
Providing IT related technical support to the
clients on the first level and resolving base IT and Telco related issues
Escalating problems to other levels
Administrating full error environments and
Providing customer-facing service to the clients and
Coordinate the process interface between Customer Service and the Sales Team
Handling the orders from assigned partners
Assure the information flow (time, cost, quality) of the processes
Take care of the development, documentation and publication of relevant business...
Data cleansing activities (elimination of duplicates, mass update of account details)
Correct client data and client data mapping in collaboration with other departments
Perform data export and import in Salesforce and the client database
Dispatch – Assign Incidents to a designated group of engineers and direct them to carry out the required work within specified timescales.
Resource Management – Manage the scheduling of engineers available time and escalate as required if availability is deemed to be...
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Quickly react to customer issues
Maintain excellent communication with customers
Create reports on returned products
Cooperate with production, engineering, R&D, sourcing to be able to drive improvement actions on designated area
Drive improvement projects which are aiming to...
Respond to inbound telephone calls from customers
Open trouble tickets to record all actions and to track problems
Contact customer directly, providing notification of error conditions affecting cusomer's services
Update on existing problem conditions and coordinate ticket...