Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets.  Unisys offerings include security solutions, advanced data analytics, cloud and infrastructure services, application services and application and server software.

Windows System Engineer

About the role:

    As part of our drive to develop and enhance our technical support offering from our Budapest office we are recruiting for a Windows System Analyst.

Working as part of a small but growing team your duties will include:

  • Resolve the majority of complex configuration problems by troubleshooting and simulation.
  • Deep technical problem isolation and resolution capability
  • Strict adherence to the use of the ticketing system for ALL incidents, changes and problems.
  • Escalation to Vendor (Level 4) support when required to ensure Service Level Agreements are met.
  • Ability to correlate incident trends into problem management and execute permanent fixes.
  • Timely generation of customer facing incident reports
  • Conduct regular live client support visits to maintain technical relationship, review operational reports, assess general IT infrastructure health, take deeper dives into outstanding technical issues, conduct trend analysis on top failure modes and diagnose to full root cause corrective action.
  • Must maintain the highest level of industry certification and knowledge.
  • Ability to architect, build, maintain, and enhance our current managed service offerings and infrastructure.

About you:

  • You will be an experienced Systems Analyst with 8+ years experience gained in the field of storage analysis and end user technology services. You will have demonstrable experience in the following:
  • Minimum 4 to 6 years of experience in Administration/ Design and Implementation on NetApp FAS and IBM XIV / N-Series and DS Series Storage
  • Experience in implementing complex virtualization solutions using VMware vSphere with clustered storage, with high availability capabilities such as vMotion, fault tolerance and SRM
  • VCP5 VMware certification preferred
  • Demonstrated experience using an ITIL based ticketing systems.
  • Demonstrated Root Cause Correct Action analysis, report generation, and presentation to customers.

Why Unisys:

  • Company paid external trainings
  • Industry leading salary
  • High prestige projects/clients
  • Continous technical development possibilities
  • Great opportunity for a career progression
  • Language courses within the company
  • Easily reachable work location in the heart of Budapest
  • Team building events

Sector(s):

  • Business Supporting Centres
  • IT Support
  • IT Development
  • IT Consultant, Analyst, Auditor
  • IT Operation, Telecommunication
  • Network and System Engineer
  • Full time

Experience required:

  • 5-10 years professional experience

Required language level:

  • English - intermediate / communication

Job location:

Budapest

How to apply/ contact information:

You can apply with the „Jelentkezem" button underneath.