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In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.
We operate with 1.800+ colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries and 150+ Vodafone Enterprise Customers around the world.

Join our team as a:

UX Designer - VOC0002BQ

Role purpose:

    The User Experience Manager will deliver standalone UX projects and optimisation of our core online journeys, ensuring that a clear, engaging, customer-centric path is created to drive improved conversion rates, help task completion and NPS. This role will be responsible for leading the UX design efforts according to existing standards and guidelines and to meet agreed targets and KPIs across a range of sites and projects in the Group Enterprise portfolio. UX manager is also responsible for the strategic development of the UX working processes inside, and act as an advisor in process improvement related questions.

What you will do:

  • Communicate and manage stakeholder engagement on the UX roadmap to ensure alignment across the business
  • Conduct multiple methods of primary and secondary research including interviews with key stakeholders, observation, surveys, market research, Web analytics, etc.
  • Analyse customer segments and their information and functional needs in order to create personas
  • Research and analyse industry trends and competitive information
  • Collaborate with project teams to define strategy, site architecture and navigation, map out user flow and experience and define high-level interaction
  • Participate in usability testing, reviews and evaluations to identify issues and provide direction for an enhanced user experience
  • Balance user-centric design with a commitment to delivering against business requirements and goals
  • Work with stakeholders in multiple markets and at all levels of the organisation
  • Take part in the development of an effective working process inside of the newly set up and constantly expanding UX team
  • Act as a major advisor in process improvement activities on a daily basis as the senior professional of the area

This position is for you if you have:

  • Fluent English
  • 5-8 working experince including 4 years UX experience
  • Experience with online analytics tools such as Web Trends or Omniture Site Catalyst or equivalent to measure impact and identify trends
  • Experience of using content management systems, such as Adobe, Oracle WCS/WCP or equivalent
  • Demonstrate exceptional wire framing and prototyping skills
  • Strong understanding of front-end interactive design solutions for back-end systems. Working knowledge of capabilities of different platforms and browsers, and their design constraints on the Web
  • Experience working with agencies and internal resources to create visual design components/prototypes and design specifications
  • Strong comprehension of information architecture and editorial disciplines, usability best practices and related methodologies
  • Excellent communication and stakeholder management skills

Why should you join us:

  • We provide working assets as laptop and mobile phone with Vodafone RED subscription
  • Unravel your creativity and expertise in user experience management– new ideas and concepts are always listened to
  • Working in an intercultural and international environment
  • Possibility to work with cross functional teams
  • Potential to lead the digital and online presence of a world class organisation
  • Become a member of the best in class enterprise digital marketing team
  • Internal coaching/mentoring culture
  • Internal career opportunities
  • Possibility to work from home
  • Continuous training possibilities on the newest on-line trends and solutions

Sector(s):

  • Business Supporting Centres
  • Sales Support
  • Marketing, Media, PR
  • Online Marketing
  • Webdesigner
  • Full time

Experience required:

  • 5-10 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

1087 Budapest, Hungária körút 40-44.

How to apply/ contact information:

In case you are interested in the above position (or any other Shared Service positions), please apply online by uploading your professional English CV.

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Állás, munka még: Vodafone Shared Services Budapest>
A hirdetés adatai:
  • Pozíció neve: UX Designer - VOC0002BQ
  • Hirdető cég: Vodafone Shared Services Budapest
  • Elsődleges kategória:
  • Terület: Budapest
  • Város: VIII. kerület
  • Feladatok: Communicate and manage stakeholder engagement on the UX roadmap to ensure alignment across the business Conduct multiple methods of primary and secondary research including interviews with key stakeholders, observation, surveys, market research, Web analytics, etc. Analyse customer segments and their information and functional needs in order to create personas Research and analyse industry trends and competitive information Collaborate with project teams to define strategy, site architecture and navigation, map out user flow and experience and define high-level interaction Participate in usability testing, reviews and evaluations to identify issues and provide direction for an enhanced user experience Balance user-centric design with a commitment to delivering against business requirements and goals Work with stakeholders in multiple markets and at all levels of the organisation Take part in the development of an effective working process inside of the newly set up and constantly expanding UX team Act as a major advisor in process improvement activities on a daily basis as the senior professional of the area
  • Elvárások: Fluent English 5-8 working experince including 4 years UX experience Experience with online analytics tools such as Web Trends or Omniture Site Catalyst or equivalent to measure impact and identify trends Experience of using content management systems, such as Adobe, Oracle WCS/WCP or equivalent Demonstrate exceptional wire framing and prototyping skills Strong understanding of front-end interactive design solutions for back-end systems. Working knowledge of capabilities of different platforms and browsers, and their design constraints on the Web Experience working with agencies and internal resources to create visual design components/prototypes and design specifications Strong comprehension of information architecture and editorial disciplines, usability best practices and related methodologies Excellent communication and stakeholder management skills
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: 5-10 év szakmai tapasztalat
  • Feladás dátuma: 2017-10-12