Technical Process Specialist - Configuration Management area (Budapest)

Your tasks

  • Ensure the smooth operation of the Service Asset and Configuration Management (SACM) process for the Swiss organisation.
  • Providing tool support in form of account management, user trainings and consultancy
  • Monitoring of the operation of the tools and connected interfaces, acting on any service interruption, incidents
  • Development and implementation of internal measures to increase data quality, SLA compliance, process completeness and automation.
  • Ad-hoc reporting from the Configuration Management tools, analysis of the extracted data, tracking of corrections
  • Supporting customer on-boarding projects
  • Participation in international SACM communities and migration projects. Identification and evaluation of risks for the concerned Swiss organizations. Set up a plan in collaboration with Swiss stakeholders to mitigate them, conduct the SACM actions
  • Contributes to the quality assurance process, standardization. Ensure the compatibility of Swiss practices with international T-Systems standards.

If you have…

  • BSc or MSc degree in IT or relevant area.
  • At least 3-5 years’ experience in similar field, ICT support experience is welcome
  • ITIL know-how
  • SQL, XML competence
  • Perl programming language, Database experience is an advantage
  • Fluent English
  • Structured and independent approach to work
  • Ability to understand and work analytically with complex technical systems
  • High resilience and ability to steer complex topics and simultaneous tasks
  • Good communication skill and resolution-focused mind-set

What we can offer you in return?

  • Young and dynamic team
  • Continuous training and development opportunities in IT and foreign languages
  • Ergonomic, modern work environment in MillPark
  • Carrier development opportunity inside the company
  • And much more, for further info click here.

Location

Mill Park

Please finish your application with a registration on our website.