Spanish Speaking Customer Service Intern

Bruttó 1 800 Ft/óra

PRODIÁK Iskolaszövetkezet

1123 Budapest

PRODIÁK Iskolaszövetkezet

Spanish Speaking Customer Service Intern

Task:

  • Provide back office support to Customer Service Representatives to resolve distributor problems and questions to achieve customer satisfaction
  • Provide prompt and accurate responses to all concerns and questions regarding company policies and procedures, distributor agreements, shipments, returns and refunds, company programs, promotions and special events
  • Coordinate escalations via Welcome Screen tickets
  • Regulate orders, returns, refunds, and sign-ups
  • Run reports and perform analysis requested by the management team
  • Carry out extra given task by superiors

Expectation:

  • Minimum High school degree
  • You have good IT skills (excel, word)
  • customer service mentality
  • Strong interpersonal skill, team player
  • Ability to perform monotone tasks
  • You have close to native, excellent Spanish language knowledge
  • Medium level English langauge knowledge
  • Preferably you have an interest in body care products

Other:

  • A first experience with customer service is a plus

What we offer:

  • Net 1800 Ft/hour (under 25 years old)
  • Net 1530 ft/hour (over 25 years old)

Sector(s):

  • Client Services, Customer Services
  • Personal Costumer Service
Spanish Speaking Customer Service Intern
PRODIÁK Iskolaszövetkezet
1123 Budapest