Cognizant Technology Solutions Hungary Kft. logo

Spanish and Portuguese Speaking Service Desk Agent

Állás részletei

  • Cég neve

    Cognizant Technology Solutions Hungary Kft.

  • Munkavégzés helye

    1095 Budapest, Soroksári út 44.

  • Egyéb juttatások

    • Cafeteria
    • Szakmai tréningek
    • Nyelvtanulás támogatása
    • Sport támogatás
    • Élet- és balesetbiztosítás
  • Munka típusa

    • Teljes munkaidő
    • Alkalmazotti jogviszony
    • 3 műszak
  • Biztosított eszközök

    • Laptop
    • Windows
    • Headset
  • Elvárások

    • Angol felsőfok és
    • Spanyol felsőfok és
    • Portugál felsőfok
    • 1-3 év tapasztalat
    • Középiskola
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Állás leírása

Spanish and Portuguese Speaking Service Desk Agent

We can offer:

  • Competitive salary and Cafeteria benefits
  • Annual bonus system
  • Risk and accident insurance
  • Language course reimbursement
  • Medical care at a private clinic
  • All You can Move Sportpass
  • Relocation package

Responsibilities:

  • Handle end user calls and web queries in Spanish and Portuguese
  • Act as the first point of contact for the customer
  • Precise administration
  • Act as primary contact between customer and resolving group
  • Keep the user informed, own and follow up ongoing cases

We are looking for you, if you:

  • have excellent written and verbal communication skills in Spanish and Portuguese and at least upper-intermediate English
  • have experience in customer service – experience gained in IT Help Desk is an advantage but not a must
  • have High School degree
  • have desire to learn - no IT background required, training will provide the necessary technical knowledge
  • are open to work in shifts
  • are open to work on-site once a month
  • have excellent communication skills – both written and spoken
  • are flexible, open-minded personality with a "can do" attitude

Job details

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Sep 20 2021

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. 

Sector(s):

  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Business Supporting Centres
  • IT Support
  • Client Support, Administration

How to apply/ contact information:

Apply via "Jelentkezem" button underneath!