Tetszik Önnek ez az állás?
Jelentkezzen rá most!
Our partner is a worldwide known company who has excellent global IT services, consulting, and business solutions in their portfolio. As a great multinational company they represent themselves in Hungary with a big Shared Service Center where they need more colleagues to meet the clients’ requirements and remain one of the best IT companies.

Now they are seeking for

German speaking colleagues (SD)

Position description:

  • Provide first level call, email, and chat support to customer’s PC, including software and hardware related issues.
  • Assign unsolved cases to the appropriate IT teams.
  • Log all calls in the Helpdesk tracking database in English simultaneously with handling the call in native language
  • Instruct users on ICT processes
  • Document and share practices with other colleagues

Requirements:

  • Strong German knowledge (speaking and writing)
  • Strong English knowledge (speaking and writing)
  • Functional (How to) understanding of Microsoft Word, Excel, PowerPoint, Outlook
  • 1+ Year experience in Call Center / Help Desk environment is a PLUS
  • You can be fresh graduated with language knowledge, they welcome:)

What our partner offers:

  • Competitive salary package
  • Good office environment and infrastructure
  • Chance to be promoted
  • Good teams where people are important
  • Supporting working environment
  • Cool board members

Sector(s):

  • Client Services, Customer Services
  • Call Center Services
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time

Experience required:

  • freshly graduated/career starter

Required language level:

A felsoroltak közül mindegyik:

  • English - intermediary/communicative
  • German - intermediary/communicative

Job location:

Budapest

How to apply/ contact information:

To apply you have to push the „Jelentkezem” button, what you can find below.

Kérjük értékelje, hogy mennyire találja vonzónak a hirdetést!

Az Ön szavazata:
Összes szavazat:
db szavazat
Többes adatkezelés, a jelentkezés elküldése előtt tájékozódjon a munkaadó adatkezelési szabályzatáról.
Állás, munka még: SWICON Zrt.>
A hirdetés adatai:
  • Pozíció neve: Service Desk Analyst (German)
  • Rövid pozíció név: It munkatárs
  • Hirdető cég: SWICON Zrt.
  • Elsődleges kategória:
  • Terület: Budapest
  • Feladatok: Provide first level call, email, and chat support to customer’s PC, including software and hardware related issues. Assign unsolved cases to the appropriate IT teams. Log all calls in the Helpdesk tracking database in English simultaneously with handling the call in native language Instruct users on ICT processes Document and share practices with other colleagues
  • Elvárások: Strong German knowledge (speaking and writing) Strong English knowledge (speaking and writing) Functional (How to) understanding of Microsoft Word, Excel, PowerPoint, Outlook 1+ Year experience in Call Center / Help Desk environment is a PLUS You can be fresh graduated with language knowledge, they welcome:)
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol, Német
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: Pályakezdő/friss diplomás
  • Feladás dátuma: 2017.06.16