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Service Desk Agent (Debrecen)

Your tasks

  • Registering of software and hardware related IT issues, dispatching them to specific solution teams
  • Solving basic IT and network related incidents
  • Monitoring network equipment (routers, switches) in automated systems
  • Proactive preempting of network outages
  • Logging of problems and solutions in ticketing systems

If you have…

  • Fluency in English (min. level B2)
  • At least High school degree (advantage: university degree)
  • Willingness to work in multiple shifts (morning, afternoon and night, occasionally on weekends as well)
  • Affinity to quickly learn and use complex software
  • Result and client orientation
  • High level of independency, team spirit
  • Advantages:German language knowledge
  • Relevant experience

What we can offer you in return?

  • Young and dynamic team
  • Continuous training and development opportunities in IT and foreign languages
  • Ergonomic, modern work environment in Infopark
  • Carrier development opportunity inside the company
  • And much more, for further info click here.

Location

Debrecen

A hirdetés adatai:
  • Pozíció neve: Service Desk Agent (Debrecen)
  • Hirdető cég: IT Services Hungary Kft.
  • Elsődleges kategória:
  • Terület: Hajdú-Bihar megye
  • Város: Debrecen
  • Feladatok: Registering of software and hardware related IT issues, dispatching them to specific solution teams Solving basic IT and network related incidents Monitoring network equipment (routers, switches) in automated systems Proactive preempting of network outages Logging of problems and solutions in ticketing systems
  • Elvárások: Fluency in English (min. level B2) At least High school degree (advantage: university degree) Willingness to work in multiple shifts (morning, afternoon and night, occasionally on weekends as well) Affinity to quickly learn and use complex software Result and client orientation High level of independency, team spirit Advantages:German language knowledge Relevant experience
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: Pályakezdő/friss diplomás
  • Feladás dátuma: 2018-01-19
Állás, munka még: IT Services Hungary Kft.>