Givaudan is a global leading company in taste and wellbeing, fragrance and beauty. With its heritage stretching back over 250 years, the Company has a long history of innovating scents and tastes. From a favourite drink to your daily meal, from prestige perfumes to cosmetics and laundry care, its creations inspire emotions and delight millions of consumers the world over. The company is committed to driving purpose-led, long-term growth while leading the way to improve happiness and health for people and nature. In the fiscal year 2020, the Company employed over 15,800 people worldwide and achieved sales of CHF 6.3 billion and a free cash flow of 12.8% of sales. Let’s imagine together on www.givaudan.com.
Purchase to Pay Helpdesk Agent (Maternity cover)
Purchase to Pay Helpdesk Agent ( Maternity cover) - (French or Spanish Speaker) - Your future position?
Providing support to requestors and vendors in case of Purchase to Pay related questions. Ensuring smooth and timely execution of key responsibilities in Purchase to Pay HelpDesk as outlined under responsibilities. Taking direction from the Team Manager and others in the Purchase to Pay team on specific tasks.
Ensuring smooth and timely execution of key responsibilities in Purchase to Pay HelpDesk as outlined under responsibilities. Taking direction from the Team Manager and others in the Purchase to Pay team on specific tasks. Report to Purchase to Pay HelpDesk Team Leader
Day to day operations in service management:
Manage the incoming PTP related employee and vendor queries by relevant communication channels (phone, e-mail, instant messaging tool, service management tool)
Forward the requests to the responsible team if necessary
Analyze queries and perform end-to-end query resolution following service levels and Customer satisfaction
Take ownership and coordinate IM&S or Accounts Payable related issue resolution across streams if required
Provide guidance to internal employees for PTP systems (SAP, SRM, service management tool)
Support PO delivery date issue resolving
Handle Purchase Order Acknowledgements
Handle Accounts Payable related requests: payment reminders, delivery stop, proof of payment, remittance advice issues, etc.
Diploma: College or University degree
Languages: Fluent in English and Spanish or French
Professional experience: 0-3 years of relevant experience in Procurement/Accounts Payable/Customer Service within an international environment
Software skills: Knowledge of relevant SAP modules (SRM, FI, PM, MM) and workflows, MS Office is an advantage
Broad understanding of business and PTP policies, process and work instructions is an advantage
Strong service management and communication skills
Good data entry/ typing speed
Great compensation package including bonus and cafeteria
Private health insurance
Career development opportunities
Extended yearly health check
Access to exclusive perfumes & employee shop with discounts
Givaudan is an Equal Employment Opportunity Employer M/F/D/V.
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
- Business Supporting Centres
- Client Support, Administration
- Sales Support
- Logistical Support
- freshly graduated/career starter
- College degree
Required language level:
Any of these are:
- English (higher advanced/fit for negotiation)
- French (higher advanced/fit for negotiation)
- Spanish (higher advanced/fit for negotiation)
- Full time
How to apply/ contact information:
Apply via "Jelentkezem" button underneath!