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Vodafone Hungary is looking

Program Manager - 000000188297

Colleague for its Business Transformation and PMO Team

    Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. At Vodafone, we believe that Customer Experience Excellence (CXX) is key to successfully realize/execute our strategy and also a main differentiator of us on the telecommunication market.

Role purpose:

    To manage cross functional business critical projects

Key accountabilities and decision ownership

    Manage key company projects
    • Successfully engage in multiple projects simultaneously
    • Responsible for timely and quality implementation of key company projects
    • Ensure proper project setup, carefully involve necessary business units and functions
    • Ensure proper and regular usage of tools, like: project charter, meeting minutes, risk management tool, project timing, workshops, etc.
    • Drive and challenge project team on their assumptions of how the project will be successfully executed
    • “3 why” deep understanding of business need, business case (both benefits, expenses, investments) operational requirements and technical solutions

    Support other functions in project management
    • Coach project managers of other departments with tools, knowledge to manage their projects on their own
    • Provide project management knowledge transfer by conducting Project Management trainings
    • Provide e2e project reporting

    Provide e2e project reporting
    • Responsible for project documentation according to internal rules
    • Responsible for detailed progress reports and status updates
    • Report project status to Vodafone Hungary senior management team.
    • Present project status / update to GMT

    Support Governance
    • MAKE DECISION to ensure full project compliance with Governance processes
    • Ensure continuously improved customer experience

    Ensure continuously improved customer experience
    • Regularly visit stores, call center to gain recent front line experience
    • Implement customer experience objectives and guidelines into product, service and process design.
    • Understand and ensure that project aims are really what drive customers

Must have technical / professional qualifications:

    • Several years of strong project management experience
    • Excellent interpersonal skills
    • Ability to professionally interact with a diverse project team, managers and executives
    • Capable of resolving conflicts, good influencing skills
    • Effectively manage changes (environment and project)
    • Good analytical and strategic skills and focus
    • Strategic outlook, attention to detail
    • Excellent presentation, written and verbal communications skills
    • Proactive, can work individually but very good team player
    • Able to synthesize complicated concepts and to simplify the complex issues
    • Fluent English

    Across a Global footprint, we believe we’re at our best when you’re at yours. And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.

    We respect, value and celebrate our people’s individual differences - we are not only multinational but multicultural too. That’s what we mean when we say Power to you.

Sector(s):

  • IT Development
  • Project Management
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - intermediary/communicative

Job location:

1096 Budapest, Lechner Ödön fasor 6.

How to apply/ contact information:

If you are interested in the position, apply online!

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Többes adatkezelés, a jelentkezés elküldése előtt tájékozódjon a munkaadó adatkezelési szabályzatáról.
Állás, munka még: Vodafone Magyarország Zrt.>
A hirdetés adatai:
  • Pozíció neve: Program Manager - 000000188297
  • Rövid pozíció név: Projektmenedzser
  • Hirdető cég: Vodafone Magyarország Zrt.
  • Elsődleges kategória:
  • Terület: Budapest
  • Város: IX. kerület
  • Feladatok: Manage key company projects Successfully engage in multiple projects simultaneously Responsible for timely and quality implementation of key company projects Ensure proper project setup, carefully involve necessary business units and functions Ensure proper and regular usage of tools, like: project charter, meeting minutes, risk management tool, project timing, workshops, etc. Drive and challenge project team on their assumptions of how the project will be successfully executed “3 why” deep understanding of business need, business case (both benefits, expenses, investments) operational requirements and technical solutionsSupport other functions in project management Coach project managers of other departments with tools, knowledge to manage their projects on their own Provide project management knowledge transfer by conducting Project Management trainings Provide e2e project reportingProvide e2e project reporting Responsible for project documentation according to internal rules Responsible for detailed progress reports and status updates Report project status to Vodafone Hungary senior management team. Present project status / update to GMTSupport Governance MAKE DECISION to ensure full project compliance with Governance processes Ensure continuously improved customer experienceEnsure continuously improved customer experience Regularly visit stores, call center to gain recent front line experience Implement customer experience objectives and guidelines into product, service and process design. Understand and ensure that project aims are really what drive customers
  • Elvárások: Several years of strong project management experience Excellent interpersonal skills Ability to professionally interact with a diverse project team, managers and executives Capable of resolving conflicts, good influencing skills Effectively manage changes (environment and project) Good analytical and strategic skills and focus Strategic outlook, attention to detail Excellent presentation, written and verbal communications skills Proactive, can work individually but very good team player Able to synthesize complicated concepts and to simplify the complex issues Fluent English
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: 1-3 év szakmai tapasztalat
  • Feladás dátuma: 2017-10-12