Portuguese speaking Content Moderator

Cognizant is a global leader in business and technology services: application development and maintenance; BPO, IT Infrastructure Services & business consulting; "SMAC" - Social Media, Analytics and Cloud. We have delivered industry leading growth in the past years and ensure that we can lead our clients-and our own business-toward new horizons of productivity, growth and value.

Do you love social media and be up to date what is happening in the world? Moreover, do you like having control over what is getting posted? Want to have a job for your passion whilst working for one of the coolest companies on Earth? If YES, do not hesitate and apply for our position.

RESPONSIBILITIES

  • Content moderation/review work

  • Review content categorized as abuse (sensitive text and images) by users

  • Review and take action on content that violates policies including copyright/pirated content

  • Help users to reset their password or suspend/unsuspend their accounts

  • Review user accounts to verify their identity and take action

  • Judge/decide on content by referring to client policy/guidelines

  • Respond back to users with necessary actions that must be taken to correct content

REQUIRED SKILLS

  • Previous customer service experience (mainly in email support)

  • Language expertise in English AND Portuguese (reading, writing and understanding)

  • Be open and comfortable to be exposed to highly sensitive and adult explicit content on a daily basis

  • Excellent written communication with ability to pass a written language assessment in Portuguese/English

  • Ability to evaluate content by referring to a policy

  • Active interest in  Social Media: Facebook, LinkedIn, Twitter, YouTube, Instagram etc.

  • Strong analytical and research skills

  • Ability to work in fast and evolving workflows with eye for detail

  • Ability to work under pressure

WHAT WE OFFER:

  • Gaming and relax room

  • Exceptional benefits package

  • Working with a super fun team and leaders and team building activities

  • Being part of a Global Team

How to apply/ contact information:

You can apply with the „Jelentkezem button” underneath.

Sector(s):

  • Client Services, Customer Services
  • Call Center Services
  • Business Supporting Centres
  • Client Support, Administration

Experience required:

  • 1-3 years professional experience

Required Qualification:

  • High school degree

Required language level:

All of these are:

  • English (higher advanced/fit for negotiation)
  • Portuguese (higher advanced/fit for negotiation)

Employment type:

  • Full time

Job location:

1095 Budapest, Soroksári út 44.