PAYROLL SERVICE MANAGER
Join us and lead a great team!
Are you an experienced payroll professional who has good communication skills, is client focused and is ready to manage a bigger team? Are you looking for a new opportunity where you can lead and grow at the same time?
Our continuously growing HR and Payroll Service Practice is looking for a new HR&Payroll Manager leading a bigger team with a portfolio of medium-sized and well-known multinational clients.
HRP Manager as a key pillar oversees service delivery and client onboarding and ensures outstanding client service quality with a strong support of team members. He/She supports higher level leadership for corporate-level strategic issues and their implementation, and communication to employees.
What does your peer like in her job?
- „I am in daily contact with my team and my clients, this is what contains the most challenges and opportunities for development.
- I feel that my opinion matters and that I can influence what happens to us here in Hungary.
- I can develop a lot of skills on a daily basis, e.g., teaming, negotiation skills, organizational skills, problem solving, positive intelligence.
- When I joined, I said I didn't want to get bored and I didn’t want to be alone. Exciting projects and a supporting environment – I have experienced these since I joined TMF.”
What would you do in your new role?
People Management:
Focusing on people first company culture that emphasizes quality services and continuous improvement, including on retention, people development and career planning.
Drives a team to achieve the company’s goals
Supports and contributes organizational changes in respective team (reviewing processes, communicating organizational changes to Customers/Employees).
Owns workforce planning, maintains optimal workforce allocation and enhances operational efficiency
Performance evaluation of direct subordinates; responsibility for proposing rewards and salaries
Assessing training needs and consulting with HR team.
Support in selection process, conducting interviews with potential candidates.
Support Business and Managing Clients:
Responsible for the seamless delivery of our services
Supports Group/Market priorities and projects – getting familiar with projects, contact with stakeholders, provide resources, being a project manager if necessary. Sets his/her team’s priorities.
Supports corporate-level strategic decisions and their implementation, and communication to employees.
Responsible for specific performance indicators and KPI goals and strives for continuous improvement of client and employee satisfaction
Handles customer quality escalations for the service within the team, document and elaborate an action plan to eliminate quality complaints.
Collaboration with stakeholders:
Ensures seamless collaboration within your team and cross teams, with affiliates, within the department, local and market leaders, and with regional function colleagues in local and foreign offices.
Participation in professional and other necessary (Sales, HR, Finance) meetings.
Collaboration with the Business Development team and Finance Department, providing professional support when needed.
We are looking for you if you have:
- Bachelor’s degree;
- Good understanding and knowledge of full cycle payroll;
- At least 5 years of experience in payroll with at least 2 years of experience working in a client-facing environment, with a good track record of delivering services;
- Fluent English;
- Nexon knowledge;
- Self-organized with good time management skills;
- Strong problem-solving skills;
- Dedicated team player with effective verbal and written communication skills;
About TMF Group
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. With operations in 125 offices in more than 85 countries, TMF Group is the global expert that understands local needs.
We are a key part of our clients’ governance, providing them with critical administrative services that allow them to invest and operate safely around the world.
We make a complex world simple for them, with experts on the ground to make sure that all rules and regulations are adhered to and operational compliance is maintained.
Sector(s):
- HR, Human Relations
- Payroll Assistance, Social Insurance Assistance
- Business Supporting Centres
- Financial Support
- Sales Support
