Order Support Representative with French knowledge
What you'll do:
- Placing orders accurately, completely and within agreed deadlines into SAP and by proactively following up on missing pieces of information and exceptions.
- Effectively communicating with internal and external stakeholders and customers by providing a professional service.
- Displays the ability to professionally manage customers and their expectations with the intent to build mutually beneficial and effective relationships
- Delivering first time resolutions to customer queries and problems
- Designated as the single point of contact to provide high level customer service in the local language
- Works collaboratively with team members to meet individual and team targets
What you'll need:
- Fluent in ENGLISH and FRENCH language. Strong communication skills in both written and oral
- Customer focus and process-oriented mindset
- Good analytical and high complex problem-solving skills
- Engagement, self-starter, pro-active attitude
- Ability to work independently and take decisions
- Openness, intercultural competence
- Stress resistance/resilience
- Readiness to learn and develop
- Respond to customers in timely manner
- SAP knowledge is an additional advantage
What you’ll get:
Working at Ecolab is more rewarding than just helping to make a difference in the world. It’s about being part of a team that gets results, has fun and makes huge positive contributions to the lives of others. What’s more you’ll be rewarded with an exciting chance to grow and develop your career in a world leading organization. You’ll be given full training so that you soon become a real expert in what you do, carving your own career at Ecolab. There is also professional education support available, including language courses, on top of our competitive salary and benefits package.
- Business Supporting Centres
- Client Support, Administration
- Full time
- professional experience is not required
Required language level:
All of these are:
- English - intermediate / communication
- French - higher advanced/fit for negotiation
How to apply/ contact information:
You can apply with the „jelentkezem” button underneath.